Customer Service Lead
1 day ago
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $14.00 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings
Restaurant Captains - Shift Supervisors are also eligible for:
Paid sick time
Paid Vacation
FREE Food pizza and salad, and beverages
Discounted pet insurance and gym membership
Free Counseling Sessions
Medical/dental/vision/basic life/disability
401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
Stories From The Journey
Nearest Major Market: Philadelphia
Job Segment: Food Service, Chef, Culinary, Hospitality, Operations
-
Customer Service Lead
1 month ago
Newtown, Pennsylvania, United States MOD Pizza Full timeMOD Pizza is a company that values its employees and customers. We believe in creating a positive work environment where everyone feels welcome and included. As a Shift Supervisor, you will play a key role in leading our team to deliver exceptional customer service and high-quality pizzas. You will be responsible for coaching and training our team members,...
-
Customer Service Representative
1 month ago
Newtown, Pennsylvania, United States Meenan Full timeCustomer Care AgentWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.Key Responsibilities:Respond to...
-
Customer Service Representative
4 weeks ago
Newtown, Pennsylvania, United States Meenan Full timeWe are seeking a highly skilled and personable Customer Care Agent to join our team at Meenan. As a key member of our customer-facing team, you will be responsible for handling inbound and outbound customer service calls, providing exceptional service, and resolving customer issues in a timely and professional manner.Key Responsibilities:Handle incoming...
-
Customer Service Representative
4 weeks ago
Newtown, Pennsylvania, United States Univest Financial Corporation Full timeJob Summary Univest Financial Corporation is seeking a highly motivated and customer-focused Sales and Service Representative to join our Newtown Team. As a Sales and Service Representative, you will be responsible for developing and maintaining personal banking relationships with new and existing customers and providing quality customer service. This role...
-
Customer Service Representative
4 weeks ago
Newtown, Connecticut, United States Adecco US, Inc. Full timeJob SummaryAdecco US, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service in a professional manner.ResponsibilitiesProvide excellent customer service in a professional mannerSupport Sales team by responding to customer inquiries regarding...
-
Insulation Team Lead
1 month ago
Newtown, Connecticut, United States USA Insulation Full timeJob Title: Insulation Team LeadAt USA Insulation, we are seeking a highly skilled and experienced Insulation Team Lead to join our team. As a key member of our installation team, you will be responsible for overseeing the daily activities of our installers, ensuring high-quality insulation work and superior customer service.Key Responsibilities:Lead and...
-
Lead Service Associate
1 month ago
Newtown Square, United States Rite Aid Full timeRite Aid Corp. - 3599 West Chester Pike [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with customers in a friendly and efficient manner while completing customer...
-
Customer Service Ambassador
1 month ago
Newtown Square, Pennsylvania, United States Hoffmans Exterminating Co Inc Full timeJob SummaryHoffmans Exterminating Co Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesEngage with customers via phone, email, and chat to address...
-
Customer Service Ambassador
1 month ago
Newtown Square, Pennsylvania, United States Hoffman's Exterminating Full timeHoffman's Exterminating is seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will be responsible for providing top-notch service to our customers, ensuring that every interaction is positive and memorable. **Key Responsibilities:** * Engage with customers via phone, email,...
-
Customer Service Representative
3 weeks ago
Newtown Square, United States USI Insurance Services, Inc. Full timeProvide a high level of customer service and client retention. Demonstrate thorough knowledge of all programs, client base, and systems. Maintain a working knowledge of all operations in the department. Responsibilities: - Professionally handle all i Customer Service Representative, Customer Service, Representative, Retail, Account
-
Customer Service Ambassador
4 weeks ago
Newtown Square, Pennsylvania, United States Hoffman's Exterminating Full timeAt Hoffman's Exterminating, we are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring that every interaction is positive and memorable.Key Responsibilities:Engage with customers via phone, email,...
-
Customer Care Agent
1 month ago
Newtown, United States Meenan Full timeAre you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established...
-
Lead Solar Installation Manager
4 weeks ago
Newtown, Pennsylvania, United States Exact Solar Full timeJob OverviewThe Lead Solar Installer/Foreman is a critical member of Exact Solar's Installation team, responsible for leading a team of installers and working collaboratively to complete residential and small commercial PV solar system installations safely and on time. The ideal candidate will possess excellent communication skills, a strong focus on safety,...
-
Customer Service Representative
1 month ago
Newtown Square, Pennsylvania, United States GreenDrop Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a GreenDrop Site Attendant. As a key member of our team, you will be responsible for providing exceptional service to our donors, ensuring a seamless donation experience, and contributing to the success of our mission.Key ResponsibilitiesInteract with donors...
-
Service Dispatcher
5 days ago
Newtown, United States Meenan Full timeAre you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher,...
-
Service Coordinator Specialist
4 days ago
Newtown, Pennsylvania, United States Meenan Full timeJob DescriptionWe are a leading home services provider seeking a highly organized and detail-oriented Service Dispatcher to join our team. As a Service Dispatcher, you will be the primary point of contact for our customers, ensuring timely and efficient service delivery.ResponsibilitiesSchedule service calls and assign work orders to Service Technicians...
-
Customer Service Representative
4 weeks ago
Newtown, Pennsylvania, United States The Birches at Newtown Full timeJob Title: ReceptionistAbout The Job: We are seeking a skilled and compassionate Receptionist to join our team at The Birches at Newtown. As a Receptionist, you will be the first point of contact for visitors, residents, and their families, providing a warm and welcoming experience. Key Responsibilities: Meet and greet visitors, directing them to the...
-
Lead Software Engineer I
3 weeks ago
Newtown, United States EPAM Systems Inc Full timeEPAM Systems, INC seeks a Lead Software Engineer I *i n Newtown, PA, 18940, and various, long term unanticipated worksites with the option to relocate throughout the U.S.* Minimum requirements for the position are: 4 years of employment experience in the job offered (Lead Software Engineer), Software Engineer, Systems Engineer, Software Developer, Testing...
-
Automotive Service Advisor
4 weeks ago
Newtown Square, Pennsylvania, United States Rafferty Subaru Full timeAt Rafferty Subaru, we're seeking a skilled Automotive Service Advisor to join our team. As a key member of our service department, you'll be responsible for delivering exceptional customer experiences and ensuring our customers leave with a positive impression of our dealership. Key responsibilities include communicating clearly with customers, preparing...
-
Retail Customer Experience Coordinator
2 months ago
Newtown, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...