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Host/Hostess - Rail Stop Restaurant & Bar

2 months ago

Boston MA USA, United States Cruiseport Gloucester Full time
Job Title: Host/Hostess

We are seeking a skilled and friendly Host/Hostess to join our team at the Rail Stop Restaurant & Bar. As a Host/Hostess, you will be responsible for providing exceptional guest service and ensuring a warm and welcoming atmosphere for our patrons.

Key Responsibilities:
  • Meet and greet guests upon arrival, offering a choice of seating and escorting them to their table with a presentation of the menu.
  • Maintain a clean and organized dining room, including even distribution of tables for the team.
  • Communicate with the staff regarding special requests or needs of guests, including any dietary restrictions.
  • Be thoroughly familiar with menu items and related materials.
  • Ensure all menus are in pristine condition, free of stains.
  • Answer the telephone and respond to guest inquiries in a warm and genuine tone.
  • Assist team members as needed to promote a teamwork environment.
Requirements:
  • Ability to stand for 8 hours at a time.
  • Ability to walk/stand approximately 90% of shift.
  • Must be able to lift up to 30 lbs. on a regular and continuous basis.
  • Requires good communication skills, both verbal and written.
  • Ability to communicate effectively in the English Language. A second language is desirable.
  • Ability to practice and adhere to all safety requirements.
Working Environment:
  • Work will primarily take place in the Restaurant, Front and Back of house areas, and Food & Beverage service areas.
  • Interior and Exterior of the Restaurant, exposure to sun, heat, cold and changing weather conditions.

The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.