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Host/Hostess

1 month ago

KailuaKona HI USA, United States Four Seasons Hotels Limited Full time
About Four Seasons

Four Seasons is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the Location

Our Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

Job Summary

We are seeking a Host/Hostess who shares a passion for excellence and who infuse enthusiasm into everything they do. Our Hosts/Hostesses have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.

Responsibilities
  • Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
  • Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room.
  • Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
  • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.
  • Inspect and maintain daily menus to ensure quality, condition, and appearance.
Requirements
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage.
  • Three to Six months of restaurant, food and beverage, or equivalent experience is required.
  • Successful candidate must possess legal work authorization in United States.
  • Ability to accurately read and work with OpenTable systems.
  • Weekend & Holiday availability required.
Benefits
  • Hourly Rate: $24.87
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary 'Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs