Crisis Response Clinician

3 days ago


Durham, North Carolina, United States City of Durham Full time
Crisis Response Clinician Job Description

Join the City of Durham's Community Safety Department as a Crisis Response Clinician and make a real difference in the community you serve. As a Crisis Response Clinician, you will be part of a team that provides compassionate care and behavioral health expertise to individuals in crisis.

Key Responsibilities:
  • Respond to 911 calls related to behavioral and mental health, substance use, and quality of life concerns using people-centered and trauma-informed crisis intervention strategies.
  • Develop highly collaborative relationships with other crisis response team members.
  • Screen and assess individuals experiencing behavioral and mental health, substance use, and quality of life related calls crises.
  • Work closely with team members to de-escalate crisis situations and provide therapeutic interventions to individuals experiencing crisis.
  • Maintain strong working knowledge of DSM5 diagnostic criteria, particularly for substance use, Severe Mental Illness (SMI) and Severe Persistent Mental Illness (SPMI), and Intellectual Developmental Disability.
  • Provide second response follow-up to individuals who experienced crises, and others potentially affected by that crisis, to assess if and how further support might be extended.
  • Assure that connections are made to services and supports based on individual choice and clinical assessment.
Requirements:
  • Masters degree or equivalent in social work, psychology, or related human services field.
  • Two years of relevant experience.
  • Valid, unrestricted, North Carolina Class C driver's license or willingness to obtain within 60 days of start date.
  • Ability to maintain confidentiality, particularly HIPAA confidentiality, at all times.
  • Commitment to equity and interest in the mission of the department.
Benefits:
  • Competitive salary range: $65,749 - $78,899.
  • Comprehensive benefits package, including medical, dental, vision, and supplemental life insurance plans.
  • State and City retirement plans.
  • Short and long-term disability plans.
  • Paid temporary disability leave for specified conditions.
  • City contribution of 13.6% into the N.C. State Retirement System.
  • Employee Assistance Program - personal and family counseling.
  • 48 hours for volunteer work each year.
  • 4 hours parental leave each year.
How to Apply:

Visit our website to learn more about the City of Durham and the Community Safety Department. Apply online or submit your application to [insert contact information].



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