Guest Experience Director
3 weeks ago
We are a boutique winery in the Santa Cruz Mountains producing award-winning estate wines and committed to providing an exceptional guest experience.
We are seeking a talented Guest Experience Director to lead our tasting room team and drive sales growth. The ideal candidate will have a proven track record in leadership, team management, and customer service.
Salary: $95,000 - $115,000 per year, depending on experience.
Responsibilities:- Develop and implement strategies to enhance the guest experience, including wine tastings, events, and educational programs.
- Lead, train, and motivate the tasting room team to deliver outstanding service.
- Manage inventory for wine, merchandise, and supplies, ensuring accurate records and efficient stock management.
This role requires excellent communication and interpersonal skills, with a focus on customer service, as well as the ability to work independently and handle multiple priorities in a fast-paced environment.
Qualifications:- Strong knowledge of wine, wine tasting, and wine production processes (Sommelier, WSET, or CSW certification is a plus).
- Proven leadership experience, with a demonstrated ability to manage and motivate a team.
- Excellent communication and interpersonal skills, with a focus on customer service.
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Director of Guest Experience
2 weeks ago
Los Angeles, California, United States Four Seasons Hotels Limited Full timeJob Summary:We are seeking a highly skilled and experienced Director of Housekeeping to join our team at the Beverly Wilshire, A Four Seasons Hotel in Beverly Hills. The successful candidate will be responsible for leading our Housekeeping department and contributing to the delivery of exceptional guest experiences.About Us:Four Seasons Hotels Limited is a...
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Hotel Guest Experience Specialist
4 weeks ago
Los Gatos, California, United States TPG Hotels Resorts and Marinas Full timeRequired Skills and QualificationsTo be successful in this role, you will need:A high school education or equivalent experience.Strong guest service orientation and basic accounting skills.Familiarity with hospitality industry practices.The ability to remain calm and professional under pressure.Proficiency in operating a computer, calculator, phone, and...
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Guest Experience Leader
3 weeks ago
Los Angeles, California, United States The Restaurant Zone Full timeDirector of Strategic Operations Job SummaryThis is a pivotal role in shaping the future of our brand and elevating the dining experience for guests. As the Director of Strategic Operations, you'll be responsible for guiding our teams to excellence and spearheading transformative initiatives.Main ResponsibilitiesDevelop programs that boost guest loyalty,...
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Resort Guest Experience Coordinator
4 weeks ago
Los Gatos, California, United States TPG Hotels Resorts and Marinas Full time**About the Role:**We are seeking a highly motivated and detail-oriented individual to join our front desk team as a Part Time Front Desk Agent. The successful candidate will have excellent communication skills, strong guest service orientation, and basic accounting skills.**Key Responsibilities:**Providing exceptional customer service to guests and...
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Customer Experience Director
3 weeks ago
Los Gatos, California, United States The Wooden Horse Full timeJob OpportunityThe Wooden Horse is seeking a Customer Experience Director to lead our efforts in creating a unique and memorable shopping experience for our customers. In this role, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.Our estimated salary for this position is $70,000 - $90,000 per...
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Guest Experience Coordinator
3 weeks ago
Los Angeles, California, United States Accor North America, Inc. Full timeJob Title: Overnight Guest Safety SupervisorWe are looking for an experienced Overnight Guest Safety Supervisor to join our team and provide exceptional guest service.Job Description:Ensure a smooth and enjoyable guest experience.Maintain a clean and safe environment.Responsibilities:Collaborate with colleagues to resolve guest issues.Conduct regular...
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Guest Experience Representative
4 weeks ago
Los Angeles, California, United States Olive Garden Full timeThe Art of HostingIn this exciting role as a Guest Experience Representative, you will have the opportunity to develop your skills in customer service and create memorable experiences for our guests. As the first point of contact for our guests, you will set the tone for their dining experience, making sure they feel welcome and valued.At Olive Garden, we...
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Guest Experience Coordinator
4 weeks ago
Los Angeles, California, United States AccorHotel Full timeAs a Guest Service Agent at The Hoxton, Downtown LA, you will play a vital role in creating memorable experiences for our guests. With a salary of $23/hour and a range of benefits, including medical, dental, and vision insurance, you will have the opportunity to grow your career in the hospitality industry. Your key responsibilities will include greeting...
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Guest Experience Coordinator
2 days ago
Los Angeles, California, United States Marriott International Inc Full timeAbout the RoleAs a Guest Experience Coordinator with Marriott International Inc., you will be responsible for delivering exceptional service to our guests by processing their reservations and answering any questions they may have. You will work closely with our team to ensure that every guest has a positive experience.The estimated salary for this position...
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Guest Experience Coordinator
3 days ago
Los Angeles, California, United States AEG Full timeJob Title: Guest Experience CoordinatorJob Summary:AEG is seeking a highly skilled Guest Experience Coordinator to join our team! In this role, you will be responsible for providing world-class service to our guests, ensuring their safety and satisfaction throughout their visit. If you're passionate about delivering exceptional guest experiences and working...
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Guest Experience Expert
2 weeks ago
Los Angeles, California, United States Wingstop Full timeWe are seeking a Guest Experience Expert to join our team at Wingstop! As a key member of our crew, you will be responsible for delivering exceptional service to every guest who walks in.Your goal will be to provide authentic, positive, and genuine experiences through interacting with guests by greeting them, answering phones, taking orders, and delivering...
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Guest Experience Specialist
4 weeks ago
Los Angeles, California, United States AccorHotel Full timeJoin Our Team: The Hoxton, Downtown LA is a vibrant and dynamic hotel that offers an exciting opportunity for a Guest Service Agent to join our team. As a leading hospitality brand, AccorHotel is committed to providing exceptional service and creating memorable experiences for our guests.Salary: $23/hour ensures that our team members are fairly compensated...
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Guest Experience Ambassador
4 weeks ago
Los Angeles, California, United States Dave & Buster Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Guest Experience Ambassador to join our team at Dave & Buster's. As a Front Desk/Host, you will be responsible for creating a welcoming atmosphere and providing exceptional service to our guests, driving revenue growth and increasing guest satisfaction.Key Responsibilities:- Deliver a...
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Guest Experience Specialist
2 weeks ago
Los Angeles, California, United States Marriott International Inc Full timeAbout the JobThe Guest Experience Specialist is responsible for delivering personalized service to guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesMeet and greet guests upon arrival, escorting them to their rooms and providing them with a warm welcomeMonitor and respond to guest requests and needs in a timely and professional...
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Guest Experience Host
3 weeks ago
Los Angeles, California, United States Levy Full timeGuest Experience Host PositionIn this role, you will play a critical part in creating memorable experiences for our guests by providing attentive, knowledgeable, and friendly service. If you are a team player with a keen eye for detail and a love of hospitality, we invite you to apply for the Guest Experience Host position at The Music Center.
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Guest Experience Coordinator
2 weeks ago
Los Angeles, California, United States Hilton Hotels Corporation Full timeAre you passionate about delivering world-class guest experiences? Do you have a knack for providing personalized service and exceeding guest expectations?Job ResponsibilitiesAs a Guest Service Agent at Hilton Hotels, your primary responsibilities will include:Creating warm and welcoming impressions for our guestsEfficiently processing registrations and...
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Guest Experience Coordinator
4 weeks ago
Los Angeles, California, United States Azul Hospitality Full timeJob DescriptionThe Guest Experience Coordinator will play a vital role in ensuring that all guests receive exceptional service during their stay at the Embassy Suites LAX North - Los Angeles, CA. This includes managing guest bookings, handling cash transactions, and maintaining a clean and organized front desk area.Key Responsibilities:Manage guest bookings,...
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Guest Experience Ambassador
4 weeks ago
Los Angeles, California, United States Sonder Holdings, Inc. Full timeJoin Sonder Holdings, Inc.Sonder is revolutionizing the hospitality industry by offering a unique stay experience to guests. We're seeking a Front Desk Hospitality Agent to be the face of our company and deliver exceptional guest service.About the Role:This versatile role involves being the first point of contact for guests, ensuring a seamless and enjoyable...
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Guest Experience Coordinator
3 weeks ago
Los Angeles, California, United States PARK WILSHIRE HOMEOWNERS ASSOC Full timeJob Summary: Guest Experience CoordinatorPARK WILSHIRE HOMEOWNERS ASSOC seeks a motivated Guest Experience Coordinator to join our team. In this role, you will be responsible for providing excellent guest service by parking and retrieving vehicles, assisting with luggage, and answering questions about hotel amenities and local...
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Guest Experience Representative
4 weeks ago
Los Angeles, California, United States California Pizza Kitchen Full timeWe're an equal opportunity employer, committed to diversity and inclusion. Our Guest Experience Representatives play a vital role in delivering exceptional customer experiences. If you're passionate about making every guest feel welcome, we want to hear from you!Job SummaryThis role offers an estimated salary of $17.50 per hour and flexible shifts to suit...