Guest Experience Ambassador

3 days ago


Los Angeles, California, United States Sonder Holdings, Inc. Full time
Join Sonder Holdings, Inc.
Sonder is revolutionizing the hospitality industry by offering a unique stay experience to guests. We're seeking a Front Desk Hospitality Agent to be the face of our company and deliver exceptional guest service.

About the Role:
This versatile role involves being the first point of contact for guests, ensuring a seamless and enjoyable experience throughout their stay. You'll be responsible for guiding guests through our technology-rich platform, addressing their needs, and resolving any issues that may arise. Additionally, you'll contribute to maintaining the cleanliness and organization of our properties, providing an welcoming environment for both guests and team members.

Requirements:
We're looking for someone with demonstrated experience in hotels, restaurants, or customer-facing roles. You should possess excellent problem-solving skills, be personable, and have strong communication skills. Familiarity with desktop and mobile applications is also essential. As a flexible individual, you're comfortable working evenings, weekends, and holidays. Proficiency in languages other than English is an asset. This role requires regular access to a reliable smartphone for work purposes and a valid driver's license for travel between properties.

What We Offer:
We offer competitive compensation, generous stock plans, and comprehensive health and lifestyle benefits. Our employee travel perks allow you to experience stays at various Sonder locations, and we provide flexible vacation options and wellness days. Join us in creating memorable experiences for our guests

The estimated hourly pay range for this position is $21.00-$22.50 per hour, plus benefits and perks.

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