Guest Experience Leader

4 days ago


Los Angeles, California, United States The Restaurant Zone Full time
Director of Strategic Operations Job Summary

This is a pivotal role in shaping the future of our brand and elevating the dining experience for guests. As the Director of Strategic Operations, you'll be responsible for guiding our teams to excellence and spearheading transformative initiatives.

Main Responsibilities
  • Develop programs that boost guest loyalty, frequency, and satisfaction.
  • Research and apply culinary and marketing trends to elevate our offerings and stay ahead of the competition.
About Your Future Role
  • Annual salary: $160,000 - $200,000 (based on experience and location).
  • Flexible work schedule, with one in-office day per week.
About Our Vision

We're committed to delivering exceptional guest experiences and building high-performing teams. If you're ready to lead with purpose, innovate with passion, and grow with us, this is your chance to play a pivotal role in shaping the future of our brand.



  • Los Angeles, California, United States Olive Garden Full time

    The Art of HostingIn this exciting role as a Guest Experience Representative, you will have the opportunity to develop your skills in customer service and create memorable experiences for our guests. As the first point of contact for our guests, you will set the tone for their dining experience, making sure they feel welcome and valued.At Olive Garden, we...


  • Los Angeles, California, United States Tommy Bahama Full time

    Discover Your Career PotentialTommy Bahama is seeking a Brand Experience Leader who can embody the spirit of island living and deliver exceptional customer experiences. In this role, you'll be responsible for creating a relaxed destination for our guests, setting the course by learning and sharing current product knowledge, and building strong relationships...


  • Los Angeles, California, United States Accor Hotels Full time

    About UsWe are Accor Hotels, a global leader in hospitality. Our mission is to provide exceptional experiences for our guests, while fostering a culture of trust, respect, and integrity within our organization.


  • Los Angeles, California, United States AccorHotel Full time

    Accor Hotel is a world leader in the hospitality industry, providing exceptional guest experiences. As a Front Desk Agent, you will play a key role in creating lasting memories for our guests. Your attention to detail and professionalism will ensure that every interaction with our guests is memorable and enjoyable.We are committed to diversity and inclusion,...


  • Los Angeles, California, United States Levy Full time

    Job Description: About LevyLevy is a world-renowned hospitality company that specializes in creating unforgettable experiences for our guests.With over 40 years of history, Levy has established itself as a leader in the food, beverage, and retail industry, serving thousands of guests across the country each day.At Levy, we pride ourselves on our commitment...


  • Los Angeles, California, United States Accor North America, Inc. Full time

    Job Title: Overnight Guest Safety SupervisorWe are looking for an experienced Overnight Guest Safety Supervisor to join our team and provide exceptional guest service.Job Description:Ensure a smooth and enjoyable guest experience.Maintain a clean and safe environment.Responsibilities:Collaborate with colleagues to resolve guest issues.Conduct regular...


  • Los Angeles, California, United States AccorHotel Full time

    As a Guest Service Agent at The Hoxton, Downtown LA, you will play a vital role in creating memorable experiences for our guests. With a salary of $23/hour and a range of benefits, including medical, dental, and vision insurance, you will have the opportunity to grow your career in the hospitality industry. Your key responsibilities will include greeting...


  • Los Angeles, California, United States Wingstop Full time

    We are seeking a Guest Experience Expert to join our team at Wingstop! As a key member of our crew, you will be responsible for delivering exceptional service to every guest who walks in.Your goal will be to provide authentic, positive, and genuine experiences through interacting with guests by greeting them, answering phones, taking orders, and delivering...


  • Los Angeles, California, United States Dave & Buster Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Experience Ambassador to join our team at Dave & Buster's. As a Front Desk/Host, you will be responsible for creating a welcoming atmosphere and providing exceptional service to our guests, driving revenue growth and increasing guest satisfaction.Key Responsibilities:- Deliver a...


  • Los Angeles, California, United States AccorHotel Full time

    Join Our Team: The Hoxton, Downtown LA is a vibrant and dynamic hotel that offers an exciting opportunity for a Guest Service Agent to join our team. As a leading hospitality brand, AccorHotel is committed to providing exceptional service and creating memorable experiences for our guests.Salary: $23/hour ensures that our team members are fairly compensated...


  • Los Angeles, California, United States Levy Full time

    Guest Experience Host PositionIn this role, you will play a critical part in creating memorable experiences for our guests by providing attentive, knowledgeable, and friendly service. If you are a team player with a keen eye for detail and a love of hospitality, we invite you to apply for the Guest Experience Host position at The Music Center.


  • Los Angeles, California, United States Marriott International Inc Full time

    About the JobThe Guest Experience Specialist is responsible for delivering personalized service to guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesMeet and greet guests upon arrival, escorting them to their rooms and providing them with a warm welcomeMonitor and respond to guest requests and needs in a timely and professional...


  • Los Angeles, California, United States Azul Hospitality Full time

    Job DescriptionThe Guest Experience Coordinator will play a vital role in ensuring that all guests receive exceptional service during their stay at the Embassy Suites LAX North - Los Angeles, CA. This includes managing guest bookings, handling cash transactions, and maintaining a clean and organized front desk area.Key Responsibilities:Manage guest bookings,...


  • Los Angeles, California, United States Hilton Hotels Corporation Full time

    Are you passionate about delivering world-class guest experiences? Do you have a knack for providing personalized service and exceeding guest expectations?Job ResponsibilitiesAs a Guest Service Agent at Hilton Hotels, your primary responsibilities will include:Creating warm and welcoming impressions for our guestsEfficiently processing registrations and...


  • Los Angeles, California, United States Sonder Holdings, Inc. Full time

    Join Sonder Holdings, Inc.Sonder is revolutionizing the hospitality industry by offering a unique stay experience to guests. We're seeking a Front Desk Hospitality Agent to be the face of our company and deliver exceptional guest service.About the Role:This versatile role involves being the first point of contact for guests, ensuring a seamless and enjoyable...


  • Los Angeles, California, United States PARK WILSHIRE HOMEOWNERS ASSOC Full time

    Job Summary: Guest Experience CoordinatorPARK WILSHIRE HOMEOWNERS ASSOC seeks a motivated Guest Experience Coordinator to join our team. In this role, you will be responsible for providing excellent guest service by parking and retrieving vehicles, assisting with luggage, and answering questions about hotel amenities and local...


  • Los Angeles, California, United States California Pizza Kitchen Full time

    We're an equal opportunity employer, committed to diversity and inclusion. Our Guest Experience Representatives play a vital role in delivering exceptional customer experiences. If you're passionate about making every guest feel welcome, we want to hear from you!Job SummaryThis role offers an estimated salary of $17.50 per hour and flexible shifts to suit...


  • Los Angeles, California, United States Hollywood Hotel Full time

    Key ResponsibilitiesProvide warm and welcoming service to guestsCreate personalized experiences for our guestsManage front desk operations and respond to guest inquiriesWe offer competitive compensation, including an estimated $35,000 - $45,000 per year, depending on experience. Benefits include health insurance, paid time off, and opportunities for...


  • Los Angeles, California, United States National Health Foundation Full time

    Job Summary:National Health Foundation invites applications for a Guest Services Specialist position in Los Angeles, Pico Union, CA. We offer a dynamic work environment where you can make a meaningful impact on people's lives.In this role, you will be responsible for creating a welcoming atmosphere, fostering positive relationships with guests, and ensuring...


  • Los Angeles, California, United States The Hoxton Full time

    Job OverviewThe Hoxton, Downtown LA is seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. This is an excellent opportunity to work in the hospitality industry and be part of a dynamic team.ResponsibilitiesEnsure a smooth and efficient check-in and check-out process for guestsProvide information and...