Guest Experience Coordinator
3 days ago
Job Description
The Guest Experience Coordinator will play a vital role in ensuring that all guests receive exceptional service during their stay at the Embassy Suites LAX North - Los Angeles, CA. This includes managing guest bookings, handling cash transactions, and maintaining a clean and organized front desk area.
Key Responsibilities:
- Manage guest bookings, up-selling opportunities, and inform guests about hotel amenities
- Process registrations and checkouts accurately and efficiently
- Handle cash and credit transactions with precision
- Ensure a clean and organized front desk area
Requirements:
- High school or equivalent education required
- Experience in the hospitality industry preferred
- Excellent communication and problem-solving skills
Salary Range: $43,200 - $48,960 per annum
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