Guest Experience Representative

3 weeks ago


Los Angeles, California, United States Olive Garden Full time
The Art of Hosting
In this exciting role as a Guest Experience Representative, you will have the opportunity to develop your skills in customer service and create memorable experiences for our guests. As the first point of contact for our guests, you will set the tone for their dining experience, making sure they feel welcome and valued.

At Olive Garden, we pride ourselves on providing exceptional service, and as a key member of our team, you will play a critical role in ensuring that our high standards are met. You will be responsible for guiding guests to their tables, presenting them with clean menus, and offering suggestions to enhance their dining experience. Your genuine enthusiasm and commitment to delivering outstanding service will make our guests return to Olive Garden time and time again.

A Day in the Life:
• Greet guests warmly and ensure they have a pleasant dining experience
• Guide guests to their tables and present them with clean menus
• Offer suggestions to enhance their dining experience
• Ensure various guest and team member touch points are regularly sanitized and disinfected
• Thank guests for their visit and invite them to return

Your Benefits:
• Competitive salary: $16.78 per hour - $18 per hour
• Flexible schedules to help you balance other life commitments
• Free Employee Meal (limited menu)
• Weekly pay
• Anniversary pay
• Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)
• Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
• Medical/dental insurance
• Ongoing training to build critical skills for current and future roles
• Discounts on cellphones, travel, electronics & much more
• 401(k) savings plan (Company match after 1 year of service)
• Management career advancement opportunities (50%+ of our managers are promoted from hourly positions)

About Us:
Olive Garden is a leader in the casual dining industry, known for our high-quality food and exceptional service. We are committed to creating a welcoming environment for our guests, and we believe that our employees are the key to our success.

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