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Operations Program Coordinator

2 months ago

Charlotte, North Carolina, United States McLeod Centers for Wellbeing Full time
Job Overview

At McLeod Centers for Wellbeing, we are dedicated to establishing a foundation of healing and hope grounded in equity, education, and evidence-based practices for all communities. As a prominent nonprofit organization, we have expanded our reach to become one of the leading providers of comprehensive substance use disorder treatment in our region.

We are currently in search of a Program Coordinator to manage the personnel and operations of our Medication Assisted Treatment (MAT) Program. The program operates during specific hours throughout the week, providing essential services to our clients.

Key Responsibilities:

  • Uphold the mission, vision, and values of the organization while adhering to established clinical philosophies and standards.
  • Serve as a liaison between clinical and operational leadership and the staff, ensuring effective communication.
  • Facilitate the onboarding and continuous training of new and existing staff members.
  • Oversee daily program operations, including staffing responsibilities such as hiring, onboarding, and staff development.
  • Provide clear expectations, guidance, and constructive feedback to team members.
  • Organize services and systems to support a multidisciplinary approach throughout the care continuum.
  • Collaborate with compliance teams to maintain adherence to documentation and policy standards.
  • Develop and implement ongoing quality and performance improvement processes for the program.
  • Manage resources in alignment with budgetary constraints.
  • Work collaboratively with other department leaders to identify challenges and devise effective solutions.
  • Engage with the community to foster relationships and enhance community presence.
  • Ensure accurate and timely documentation as required.

Qualifications:

A Bachelor's degree is required, along with a minimum of three years of leadership experience. A Master's degree and/or experience in the Human Services field, particularly in Substance Use Disorders or Mental Health, is highly desirable.

Preferred qualifications include full licensure or associate/internship status in one or more of the following areas: LCAS, LCMHC, LCSW, LMFT, CADC.

Employee Benefits:

  • Work-Life Balance: Enjoy a structured workweek that promotes a healthy balance between professional and personal life.
  • Healthcare Coverage: Access to comprehensive medical, dental, and vision insurance, along with flexible spending options.
  • Employer-Paid Benefits: Benefit from fully employer-funded short and long-term disability, life insurance, and an Employee Assistance Program.
  • Retirement Security: Participate in a 401(k) plan with company matching contributions.
  • Generous Leave Policies: Access paid time off, sick leave, and additional leave benefits.
  • Holiday Benefits: Enjoy paid holidays and a floating holiday for personal use.
  • Student Loan Assistance: Qualify for Public Student Loan Forgiveness and additional programs to assist with student loans.
  • Professional Development: Take advantage of ongoing support and free continuing education opportunities.
  • Licensure Support: McLeod Centers covers costs associated with initial certification or licensure.

We encourage individuals from diverse backgrounds to apply, as we value a wide range of experiences and perspectives.