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Fitness Club Representative

2 months ago

Durham, North Carolina, United States Excel Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Club Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service, promoting our Judgement Free Zone, and ensuring a clean and welcoming environment for our members.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our members, responding to their needs and concerns in a timely and professional manner.
  • Club Maintenance: Maintain a clean and organized club environment, ensuring that all areas are tidy and well-stocked.
  • Operations Support: Assist with daily operations, including processing paperwork, balancing cash drawers, and updating reports.
  • Inventory Management: Monitor and maintain inventory levels, communicating with management to ensure timely restocking and ordering.
  • Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge.
  • Team Collaboration: Work collaboratively with other team members to achieve common goals and objectives.
Requirements
  • Education: High school diploma or equivalent required.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively in a fast-paced environment.
  • Adaptability: Ability to adapt to changing priorities and deadlines, with a flexible and positive attitude.
Work Environment

This is a full-time or part-time, non-exempt position. The work environment is a fitness club setting, with regular exposure to standard office equipment and occasional exposure to loud noises.

Physical Demands

The physical demands of this role include standing, walking, and lifting up to 25 pounds, with occasional lifting of up to 75 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.