Fitness Club Representative

4 weeks ago

Durham, North Carolina, United States Excel Fitness Full time
Job Summary:

Excel Fitness is seeking a highly motivated and customer-focused Member Services Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, promoting our Judgement Free Zone, and ensuring a clean and welcoming environment for our members.

Key Responsibilities:
  • Provide outstanding customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
  • Monitor and maintain the cleanliness and atmosphere of the club, ensuring a safe and secure environment for all members.
  • Conduct regular audits to ensure the club is presentable and meets our Excel Standard.
  • Process and review daily club activity paperwork and file in appropriate folders.
  • Audit and balance cash drawers on a daily basis.
  • Update and review daily club reports and complete any corresponding data entry documents.
  • Maintain and clean the front entrance to provide customers with a clean, presentable, and welcoming environment.
  • Adhere to company policies and guidelines and address any minor infractions.
  • Provide a safe and secure environment for all members.
  • Communicate with members and create a high level of customer service.
  • Stock retail and promotional items for the following shift.
  • Perform daily club inspections and complete assigned cleaning sections.
  • Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.
  • Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations for inventory orders.
  • Stay up to date on all required certifications and training courses.
  • Communicate with, promote, tour, and assist prospects and potential members.
  • Assist General Manager and Assistant Manager with club promotions, training, and implementation of operational strategies.
  • Ensure the facility complies with all state and federal laws and insurance requirements.
  • Operate and assist members with use of Tanning, hydro, and Total Body Enhancement Equipment, and ensure all applicable paperwork and procedures are adhered to.

Requirements:
  • High school diploma or equivalent required.
  • Familiarity with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.
  • Excellent communication skills with internal and external customers.
  • Must be team-oriented, motivated, and well-organized.

Work Environment:
This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines, and phones. The noise level in the club environment may be loud on a regular basis.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work:
This is a full-time or part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. This position may work outside of normal business hours to include evenings and weekends as needed. These hours are subject to change at any time dependent on business needs.

EEO Statement:
Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  • Fitness Club Representative

    4 weeks ago

    Durham, North Carolina, United States Excel Fitness Full time

    Grow Your Career with Excel FitnessAt Excel Fitness, a Planet Fitness franchise group, we're committed to providing an exceptional member experience. As a Member Service Representative, you'll play a vital role in creating a positive and welcoming environment for our members.With over 80 locations across 6 states, we're a growing company with opportunities...

  • Fitness Director

    4 weeks ago

    Durham, North Carolina, United States Fuel Fitness Holdings LLC Full time

    Job OverviewFuel Fitness Holdings LLC is seeking a highly motivated and experienced Fitness Director to lead our personal training programs. As a key member of our team, you will be responsible for driving revenue growth, developing customized training programs, and managing a team of trainers.Key ResponsibilitiesDevelop and implement personalized training...

  • Patient Transporter

    3 weeks ago

    Durham, North Carolina, United States Durham Exchange Club Industries Full time

    Job Summary We are seeking a highly skilled and compassionate Patient Transporter to join our team at Durham Exchange Club Industries. As a Patient Transporter, you will play a vital role in ensuring the safe and timely transportation of patients within our VA Medical Center. Key Responsibilities Transport patients by wheelchair, stretcher, or bed to...

  • Fitness Equipment Sales Associate

    3 weeks ago

    Durham, North Carolina, United States Restore Hyper Wellness Full time

    About Restore Hyper WellnessRestore Hyper Wellness is a leading retail provider of alternative health and wellness modalities in the United States. Our mission is to help people feel better so they can do more of what they love.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a Retail Sales...

  • Sales and Service Representative

    4 weeks ago

    Durham, North Carolina, United States The Black Tux Full time

    About the RoleWe're seeking a skilled Sales and Service Representative to join our Retail team at The Black Tux. As a key member of our showroom business, you'll play a vital role in supporting our customers and driving sales growth.Key ResponsibilitiesProvide exceptional customer service and fitting appointmentsAssist customers through various stages of...

  • Pre ETS Assistant Instructor

    4 weeks ago

    Durham, North Carolina, United States Durham Exchange Club Industries Full time

    Job SummaryWe are seeking a highly motivated and organized Pre ETS Assistant Instructor to join our team at Durham Exchange Club Industries. The successful candidate will provide support to the Pre-ETS Instructor in the classroom, assist with planning and preparation of daily activities, and prepare materials for instruction.Key ResponsibilitiesProvide...

  • Sales Representative

    3 weeks ago

    Durham, North Carolina, United States ActionLink Full time

    Unlock Your Sales PotentialAre you a sales enthusiast looking to take your skills to the next level? Do you have a passion for consumer technology and a knack for connecting with people? We're seeking an enthusiastic Part Time Audio Sales Specialist to join our team at ActionLink, a leading provider of retail, marketing, and foodservice agencies.Position...

  • Customer Service Representative

    1 week ago

    Durham, North Carolina, United States Gap Inc. Full time

    Job Role: Sales Associate at GapAbout the Role: As a Sales Associate, you will be responsible for handling customer interactions and resolving issues in a professional manner.Key Responsibilities:Engage with customers to drive sales and service through suggestive selling.Support sales floor, fitting room, cash wrap, and back of house operations as...

  • Sales Director

    4 weeks ago

    Durham, North Carolina, United States Pure Barre Full time

    Job Title: Sales DirectorJob Summary:Pure Barre is seeking a Sales Director to oversee all studio sales functionality. The ideal candidate will have 2+ years of fitness sales or relevant sales experience, with a proven track record of generating personal sales and training sales representatives.Key Responsibilities:Lead generation through Grass Roots...

  • Sales Associate Representative

    1 month ago

    Durham, North Carolina, United States Zales Full time

    Zales **About the Role** As a Sales Associate/Jewelry Consultant at Zales, you will be responsible for delivering exceptional customer experiences. Your primary goal will be to engage customers in conversation to understand their needs and preferences, and then present merchandise in a way that showcases its features and benefits. You will also provide...

  • Customer Experience Ambassador

    4 weeks ago

    Durham, North Carolina, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests. They offer creative solutions for unique celebratory occasions and sell our delicious cakes.This role is essential in bringing joy to our guests, creating a memorable experience, and leaving a positive, lasting impression.Key...

  • Sales Director

    3 weeks ago

    Durham, North Carolina, United States Pure Barre Full time

    Pure Barre is a national leader in barre fitness with over 500+ franchise locations in the United States and Canada.We are seeking a qualified Sales Manager to drive sales and service excellence for our luxury fitness brand.The Sales Manager will oversee all studio sales functionality, including lead generation, membership and retail sales, and staff...

  • Financial Services Representative

    4 weeks ago

    Durham, North Carolina, United States Fidelity TalentSource LLC Full time

    Job Description:Are you passionate about helping others achieve their financial goals? Do you enjoy working in a dynamic and supportive team environment? If so, we may have the perfect opportunity for you!As a Financial Customer Associate at Fidelity Investments, you will play a critical role in delivering exceptional customer service and support to our...

  • Baseball Sponsorship Account Executive

    1 month ago

    Durham, North Carolina, United States Capitol Broadcasting Company, Inc. Full time

    Overview:Capitol Broadcasting Company, Inc. is seeking a highly motivated and persuasive Sales Professional to join the Durham Bulls Baseball Club team. This external sales role will focus on generating new sponsorship business through traditional sales efforts and creating innovative, non-traditional events that drive incremental revenue. The successful...

  • Pre ETS Assistant Instructor

    3 weeks ago

    Durham, North Carolina, United States Durham Exchange Club Industries Full time

    Job DescriptionJob Title: Pre ETS Assistant InstructorJob Summary:The Pre ETS Assistant Instructor will provide support to the Pre ETS Instructor in the classroom to ensure a safe and stimulating learning environment. The ideal candidate will have experience working with individuals with disabilities and youth, and will be able to assist with the planning...

  • Optician - Part-Time

    4 weeks ago

    Durham, North Carolina, United States Warby Parker Full time

    About the Role:Warby Parker is seeking a skilled and enthusiastic Licensed Optician to join our team of in-house optical experts. As a key member of our team, you will play a vital role in helping customers see the world in a new light.Key Responsibilities:Work directly with customers to meet their eyewear needs, providing expert advice and guidance on...

  • Customer Service Representative

    4 weeks ago

    Durham, North Carolina, United States James Zewe - State Farm Agent Full time

    About the AgentOur team of experienced insurance professionals at James Zewe - State Farm has been serving all of North Carolina for over 35 years. Our agent has a strong background in insurance and a passion for helping customers. We're a family-friendly office and are thrilled to be raising our family in North Carolina.We're seeking a motivated and...

  • Solutions Architect Oracle Financials and Integrations

    4 weeks ago

    Durham, North Carolina, United States NetApp Full time

    Job SummaryThe Business Systems Analyst (BSA) plays a crucial role in individual business processes and systems throughout the Finance, Treasury, and Financial Planning & Analytics functions. This individual will work collaboratively across all Finance business processes and departments to design, build, test, and implement application solutions.The primary...

  • Business Systems Analyst Oracle Financials and Integrations

    4 weeks ago

    Durham, North Carolina, United States NetApp Full time

    The Business Systems Analyst (BSA) plays a crucial role in enhancing the Finance, Treasury, Financial Planning & Analytics functions at NetApp. This individual will work collaboratively across all the Finance business processes and departments to design, build, test, and implement applications solutions.The primary focus will be on our ERP system, which is...

  • Enterprise Business Solutions Specialist

    4 weeks ago

    Durham, North Carolina, United States Specialized Recruiting Group - Raleigh-Durham, NC Full time

    Specialized Recruiting Group is seeking a highly skilled Enterprise Business Analyst to join their team in Raleigh-Durham, NC.This is a contract position with a pay rate of $36/hour to $42/hour, depending on qualifications, and a schedule of 37.5 hours per week. The contract is essentially open-ended and has the potential to convert to permanent employment,...