Hospitality Internship

2 weeks ago


Kansas City, Missouri, United States Cedar Fair Full time

Guest Services Internship

Location: Kansas City, Missouri

Department: Customer/Guest Services

Job Overview:

Join a dedicated team of customer service experts and immerse yourself in the operational side of entertainment while acquiring valuable skills for your career. Our Guest Services team plays a crucial role in delivering exceptional experiences that embody our core principles of Courtesy, Service, Cleanliness, Safety, and Integrity.

This internship offers an enriching 14-week program designed for current college students, focusing on a specialized project under the guidance of experienced park leadership. Interns will gain insights into the business of entertainment and develop practical customer service abilities in a dynamic environment.

Key Responsibilities:

  • Collaborate with Guest Services Ambassadors two to three days per week across various roles.
  • Engage with park visitors through face-to-face interactions, phone communications, and digital platforms.
  • Prepare a comprehensive presentation on a chosen topic and deliver it as part of the internship requirements.

Program Benefits:

  • Enhance your practical experience in your field of study.
  • Build your resume and portfolio with relevant experience.
  • Establish connections with park management for future references.
  • Participate in exclusive events tailored for interns.

Qualifications:

  • Minimum Age: 18+
  • Current enrollment in a 2-year or 4-year academic institution.
  • Preference for upperclassmen in related degree programs.
  • Availability for four days a week during the internship period.
  • Proficiency in Microsoft Office Suite.
  • Ability to pass a background check and drug screening.
  • Possession of a valid driver's license.


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