Hospitality Internship
2 weeks ago
Guest Services Internship
Location: Kansas City, Missouri
Department: Customer/Guest Services
Job Overview:
Join a dedicated team of customer service experts and immerse yourself in the operational side of entertainment while acquiring valuable skills for your career. Our Guest Services team plays a crucial role in delivering exceptional experiences that embody our core principles of Courtesy, Service, Cleanliness, Safety, and Integrity.
This internship offers an enriching 14-week program designed for current college students, focusing on a specialized project under the guidance of experienced park leadership. Interns will gain insights into the business of entertainment and develop practical customer service abilities in a dynamic environment.
Key Responsibilities:
- Collaborate with Guest Services Ambassadors two to three days per week across various roles.
- Engage with park visitors through face-to-face interactions, phone communications, and digital platforms.
- Prepare a comprehensive presentation on a chosen topic and deliver it as part of the internship requirements.
Program Benefits:
- Enhance your practical experience in your field of study.
- Build your resume and portfolio with relevant experience.
- Establish connections with park management for future references.
- Participate in exclusive events tailored for interns.
Qualifications:
- Minimum Age: 18+
- Current enrollment in a 2-year or 4-year academic institution.
- Preference for upperclassmen in related degree programs.
- Availability for four days a week during the internship period.
- Proficiency in Microsoft Office Suite.
- Ability to pass a background check and drug screening.
- Possession of a valid driver's license.
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