Retail Sales Representative

2 weeks ago

Grapevine, Texas, United States Grand Home Holdings Inc Full time
Position Overview

As a Sales Associate at Grand Home Holdings Inc, you will play a crucial role in delivering exceptional customer service and driving sales. Your primary responsibilities will include assisting customers in selecting products and ensuring a pleasant shopping experience.

Key Responsibilities:
  • Greet customers warmly and establish a welcoming atmosphere.
  • Assist customers in visualizing their ideal outdoor spaces.
  • Engage customers with open-ended questions to assess their needs.
  • Provide insights on various grill types and grilling methods.
  • Suggest complementary items to enhance the overall outdoor experience.
  • Guide customers on the proper use and maintenance of products.
  • Maintain a clean and organized sales floor.
  • Follow up with customers who have visited the store.
  • Receive and organize incoming inventory shipments.
  • Prepare sales agreements and process payments via various methods.
  • Handle transactions by accurately totaling purchases and processing payments.
  • Proactively seek leads by collaborating with local businesses and contractors.
  • Exhibit strong organizational skills to manage sales quotes and completed transactions.
  • Demonstrate basic writing skills for effective internal and external communication.
  • Be open to traveling to nearby locations for support as needed.
  • Engage in ongoing training to enhance product knowledge.
  • Assist colleagues as necessary to foster a collaborative environment.
  • Be capable of lifting items weighing up to 50 lbs.
  • Utilize basic computer skills for point-of-sale systems and online functions.
Work Environment:

The role is primarily conducted in a standard retail environment, requiring adherence to safety protocols. The position involves standing for extended periods, typically exceeding four hours daily.

Qualifications:
  • Strong customer/client focus.
  • Effective problem-solving and analytical skills.
  • Excellent time management abilities.
  • Proficient communication skills.
  • Ability to work collaboratively in a team setting.

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