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Retail Sales Specialist
2 months ago
Company Overview:
Since its inception in 1993, Kate Spade New York has been recognized for its vibrant, bold, and optimistic approach to fashion. As a prominent global lifestyle brand, we specialize in creating extraordinary products for everyday life, including seasonal collections of handbags, apparel, jewelry, footwear, home décor, and more.
Our rich heritage and unique brand identity allow us to celebrate diverse communities of women worldwide who embrace their perfectly imperfect lifestyles. As part of the Tapestry portfolio, we are committed to innovation and inclusivity.
Position Summary:
The ideal candidate will utilize their retail expertise to achieve individual sales targets and foster an exceptional customer experience.
Client & Service Expertise:
- Meet and exceed personal sales objectives.
- Develop comprehensive product knowledge across all categories.
- Ensure outstanding customer service by delivering the ultimate Kate Spade experience.
- Build personal connections with clients through effective selling techniques.
Leadership Role:
- Achieve personal sales goals consistently.
- Maintain extensive product knowledge.
- Collaborate with Store Manager and Assistant Manager to enhance the selling culture.
- Initiate in-store events that drive business growth.
Brand Representation:
- Communicate the Kate Spade New York brand aesthetic and philosophy to both the sales team and customers.
- Establish strong relationships with clients as a brand ambassador.
- Relay client feedback to management to improve service and sales.
Operational Responsibilities:
- Oversee store opening and closing procedures, including cash handling and securing the facility.
- Demonstrate strong communication skills and contribute to a positive selling culture.
- Exhibit a keen sense of personal style.
Qualifications:
- Minimum of 2-3 years of experience in luxury retail or a similar environment.
- Bachelor’s degree in a related field is preferred.
- Ability to work flexible hours, including evenings and weekends.
- Capable of lifting boxes up to 50 pounds and comfortable with climbing ladders.
Core Competencies:
- Courage: Provide direct and actionable feedback; address issues promptly.
- Creativity: Generate innovative ideas and make connections among diverse concepts.
- Customer Focus: Dedicate efforts to meet customer expectations and build lasting relationships.
- Adaptability: Navigate change effectively and make decisions without complete information.
- Results Orientation: Consistently exceed performance goals and drive results.
Kate Spade is an equal opportunity employer, committed to hiring and developing a diverse workforce. All employment decisions are based on qualifications relevant to the position.
