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Sales Associate

2 months ago

Grapevine, Texas, United States Tapestry Full time
About the Role

We are seeking a highly motivated and experienced Sales Associate to join our team at Tapestry. As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury retail environment.

Key Responsibilities
  • Provide outstanding customer service and create a personalized shopping experience for our clients
  • Develop and maintain strong product knowledge across all categories
  • Meet or exceed individual sales goals and contribute to the overall success of the store
  • Partner with Store Manager and Assistant Manager to elevate the selling culture and drive business results
  • Communicate effectively with clients and colleagues to build strong relationships and drive sales growth
Requirements
  • Minimum 2-3 years' experience in luxury goods or a comparable retail environment
  • Bachelor's degree in a related field preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Physical ability to stand for extended periods and lift up to 50 pounds
Competencies
  • Courage: Provides direct and constructive feedback to colleagues and takes ownership of problems
  • Creativity: Develops innovative solutions to drive sales growth and improve customer experience
  • Customer Focus: Prioritizes customer needs and delivers exceptional service to drive loyalty and retention
  • Dealing with Ambiguity: Adapts to changing priorities and ambiguity in a fast-paced retail environment
  • Drive for Results: Meets or exceeds sales goals and contributes to the overall success of the store
  • Interpersonal Savvy: Builds strong relationships with colleagues and clients to drive sales growth and improve customer experience
  • Learning on the Fly: Quickly adapts to new products, processes, and technologies to drive sales growth and improve customer experience
About Tapestry

Tapestry is a global house of brands that is committed to innovation, inclusivity, and equity. We are proud to be an equal opportunity and affirmative action employer and strive to create a diverse and inclusive work environment.