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Retail Sales Representative

2 months ago


Grapevine, Texas, United States Kontoor Brands Full time

About Us:
Kontoor Brands, Inc. is the parent organization of renowned labels such as Wrangler, Lee, and Rock & Republic, operating manufacturing facilities in Mexico and Nicaragua. We manage over 140 retail outlets worldwide, employing over 15,000 individuals across 65 countries, with our global headquarters located in Greensboro, North Carolina, and regional offices in Geneva and Hong Kong.

Position Overview:

The Sales Associate plays a crucial role in the store's daily operations, focusing on customer interaction, store management, and merchandising excellence. This role is ideal for individuals who excel in fostering a welcoming shopping environment and enhancing customer experiences. Sales Associates are encouraged to prioritize customer satisfaction and are passionate about promoting brand loyalty.

Core Responsibilities:

Customer Engagement:
- Represents the brand by wearing company products and demonstrating enthusiasm for Lee and Wrangler items.
- Welcomes each customer warmly.
- Engages customers on the sales floor through open-ended inquiries.
- Assists customers in fitting rooms.
- Recommends products tailored to customer needs.

Store Operations and Safety:
- Adheres to all company policies and procedures.
- Responds promptly to any customer or associate injuries, reporting them to management.

Visual Presentation:
- Implements visual merchandising standards as directed.

Workplace Culture:
- Respects diverse backgrounds and experiences, upholding the values of Kontoor Brands.
- Encourages a collaborative and creative environment by sharing best practices.
- Actively seeks sustainable practices and acknowledges the store's environmental impact.
- Embraces a culture of enthusiasm and adaptability as directed by management.

Qualifications:
- Strong communication skills.
- Positive attitude with a focus on customer satisfaction.
- Previous experience in retail or service-oriented roles is preferred but not mandatory.
- Ability to collaborate effectively to achieve sales goals.
- Comfortable initiating conversations with customers.
- Capable of delivering exceptional customer service in a retail setting.
- Flexible availability to meet business needs, including weekends and holidays.

Physical Requirements:
- Proficient in using office equipment and technology (computers, phones, etc.).
- Minimal travel required (less than 10%).
- Ability to stand for extended periods.
- Capable of lifting up to 25 lbs regularly and up to 50 lbs occasionally.
- Involves bending, reaching, and climbing as necessary for merchandise placement and customer assistance.

Compensation and Benefits:

Salary Range:
$11.00 - $15.00/hour, with variations in specific states.
- 401(k) plan with company matching
- Employee assistance program
- Discounts on company products
- Flexible scheduling options

Why Choose Kontoor Brands?
We offer a comprehensive benefits package designed to support your lifestyle. Our commitment to employee well-being ensures that when our team members are healthy and secure, they can perform at their best. We provide resources to enhance your physical, emotional, social, and financial health, along with employee discounts on our apparel. Additionally, we offer four weeks of Paid Parental Leave for eligible new parents, Flexible Fridays, and tuition reimbursement.

Diversity and Inclusion Commitment:
At Kontoor, we recognize that diversity and inclusion are vital to fostering a culture of empowerment and passion. We strive to build a global workforce that values individual uniqueness while leveraging collaborative strengths. Our goal is to create an equitable environment that attracts and nurtures a diverse team, ensuring all employees feel comfortable bringing their authentic selves to work.