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Patient Services Manager

2 months ago


El Paso, Texas, United States Foundations for Living Full time
Position Overview

Foundations for Living is a prominent organization dedicated to providing exceptional mental health and addiction treatment services. We pride ourselves on our commitment to patient care and our ability to foster a supportive environment for both our clients and staff. Our team is composed of skilled professionals who work collaboratively to ensure the best outcomes for those we serve.

Key Responsibilities

The Case Manager Coordinator plays a vital role in the treatment process by:

  • Engaging with external case managers and managed care organizations to facilitate the certification and recertification of insurance benefits throughout the patient's treatment journey.
  • Collaborating with the treatment team to ensure a comprehensive understanding of insurance requirements for continued care and effective discharge planning.
  • Advocating for patients' access to necessary services during treatment team meetings and through direct communication with physicians.
  • Leading treatment team meetings and overseeing continued stay reviews as required.

Qualifications

Education: A Bachelor's or Master's degree in social work, mental health, nursing, or a related field is preferred.

Experience: A minimum of two years of experience in a healthcare environment or managed care organization, with a focus on patient assessment, treatment planning, utilization management, and/or case management is preferred.

Commitment to Diversity

Foundations for Living is dedicated to fostering an inclusive workplace where equal employment opportunities are available to all applicants and team members. We actively support recruitment, selection, placement, promotion, and compensation practices that do not discriminate based on race, color, religion, age, sex, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We believe that a diverse and inclusive workforce is essential to our success and enhances our ability to serve our community effectively.