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Business Services Manager
2 months ago
We are seeking a highly skilled and experienced Business Services Manager to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for administering and directing Business Services programs for a designated geographic area.
Key Responsibilities:- Manage all aspects of Business Services, including facility acquisition, facility management and operations, warehouse operations, asset management, administrative contract management, and the development of service level agreements.
- Develop and maintain good working relationships with internal leaders, community leaders, advisory groups, and elected officials.
- Represent Regional Administrative Services on committees and workgroups, and at agency and community meetings.
- Manage personnel functions, including recruiting, interviewing, hiring, leave approval, and time records.
- Develop and approve schedules, priorities, and standards for achieving goals.
- Plan, assign, and supervise the work of Business Services staff.
- Lead the development and implementation of guidelines, procedures, and regulations impacting the customer service delivery system.
- Oversee the preparation of management and productivity reports, internal audits, special reviews, research studies, forecasts, and modeling exercises.
- Considerable knowledge of local, state, and federal laws and regulations relevant to business services, facility operations, and contract management.
- General knowledge of the programs of the Texas Health and Human Services agencies.
- Knowledge of the principles of effective management, including organizing, coordinating, planning, scheduling, and implementing initiatives.
- Strong written and oral communication skills.
- Ability to establish program goals and objectives.
- Ability to manage multiple tasks requiring flexibility in work prioritization.
- Ability to identify problems, develop and evaluate policies and procedures, and implement effective solutions.
- Ability to develop clear and concise reports.
- Ability to plan, assign, and effectively supervise the work of others.
- Ability to exercise sound judgment and make independent decisions in accordance with established policies and procedures.
- Ability to establish and maintain effective working relationships with customers, staff, peers, management, and external contacts.
