HVAC Residential Service Specialist

2 weeks ago


Wilsonville, Oregon, United States Wolfers Home Services Full time
Job Overview

"Excellence in Service Since 1901"

Embark on a rewarding career in exceptional customer service with Wolfer's Home Services. As a leading provider in the HVAC industry, we are dedicated to fostering the professional growth of our employees. Our commitment to quality service and employee satisfaction makes us a top-tier workplace for HVAC Residential Service Technicians.

What We Offer:

  • Competitive Pay: $35 - $45 per hour with potential bonuses.
  • Regular Pay Schedule: Bi-weekly payments every other Friday.
  • Consistent Work Hours: Set weekly schedule with two consecutive days off.
  • No On-Call Duties: Enjoy a balanced work-life.
  • Comprehensive Health Benefits: 75% paid medical premiums for you and 50% for your family, including dental and vision.
  • Retirement Plan: Company-matched 401K.
  • Paid Time Off: Holidays and vacation days included.
  • Home Dispatch: Start your day from home in a fully equipped vehicle.
  • Company Vehicle Expenses Covered: Includes gas, maintenance, and tolls.
  • Provided Technology: All necessary tools and devices for your role.
  • Ongoing Training: Continuous development opportunities to enhance your skills.

Key Responsibilities:

As an HVAC Residential Service Technician at Wolfer's, you will engage directly with clients, addressing their comfort concerns with expertise and professionalism. Your role will involve utilizing your technical skills to devise effective solutions tailored to each customer's needs. You will be the advocate for both the client and the company, actively contributing to revenue growth while ensuring a Five Star experience.

Primary Duties Include:

  • Clearly communicate necessary services to clients before commencing work.
  • Maintain a safety-first mindset in all tasks, including driving.
  • Conduct thorough evaluations of HVAC systems to identify client needs and present suitable options.
  • Test for leaks in pipes and tubing using appropriate methods.
  • Check electrical circuits for continuity with specialized equipment.
  • Repair or replace malfunctioning equipment and components.
  • Discuss system issues with clients to pinpoint problems and confirm successful repairs.
  • Enhance the efficiency of heating, ventilation, and air-conditioning systems.
  • Ensure each client receives a Five Star experience during service visits.

Qualifications:

  • Minimum of 3 years of HVAC experience required.
  • EPA Universal Certification is mandatory.
  • Strong interpersonal skills with the ability to listen and engage with customers.
  • Goal-oriented with a drive to exceed performance targets.
  • Commitment to continuous improvement of technical skills.
  • Valid Driver's License with a clean driving record.
  • Ability to work independently and complete tasks efficiently.


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