Administrative Healthcare Support Professional

6 days ago


Concord, California, United States Balance Health Full time
Job Overview

BALANCE HEALTH is a premier comprehensive lower-extremity focused physician practice providing operational support to leading podiatrists, orthopedic surgeons, and physical therapists.

About the Role

We are seeking an experienced Medical Front Office Receptionist for our Oceanside office. As a key member of our team, you will be responsible for delivering exceptional patient care through efficient check-in processes, scheduling appointments, and providing top-notch customer service in a high-volume clinic setting.

Key Responsibilities
  • Welcoming patients and checking them in while addressing their individual concerns.
  • Gathering necessary information including insurance details, co-pays, deductibles, and outstanding balances.
  • Multitasking effectively to ensure seamless operations in a fast-paced environment.
  • Performing administrative duties as required to maintain a smooth office workflow.
Requirements
  • A minimum of 2-5 years of experience in a healthcare setting, preferably with insurance knowledge.
  • Strong verbal and written communication skills.
  • Basic computer and office equipment proficiency.
  • Patient-focused approach with the ability to work independently.
  • Flexibility to adapt quickly to changing circumstances.
  • Bilingual capabilities are advantageous.
Benefits
  • Competitive hourly rate: $21.00-$23.00 per hour based on experience.
  • Comprehensive medical and dental benefits.
  • Paid time off and company holidays.
  • 401k plan with a 4% match.
  • Pet insurance coverage.
  • Short-term disability insurance provided by the company.


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