Sales Coordinator

6 days ago


Tampa FL USA, United States Atrium Hospitality Full time
Job Title: Sales Coordinator

About the Role:

The Sales Coordinator is a vital member of our hotel sales team, responsible for providing administrative support to enable our sales and event managers to focus on revenue-generating activities.

Key Responsibilities:

  • Greet visitors, answer phone calls, and intake and process incoming lead information.
  • Handle reservation requests, research group billing inquiries, and gather data as needed.
  • Interact with group, catering, and business travel customers to qualify and assist existing and future customers.
  • Maintain communication with group customers regarding the status of their group room block.
  • Assist property managers with sales duties, including initial billing inquiries, commission payments, and scheduling appointments.
  • Send local Convention and Visitors Bureau (CVB) requests for proposals (RFPs) to the Hotel's assigned Lead Analyst for distribution.
  • Assist Catering & Events Manager with reservation requests and building group master accounts in the brand system.
  • Upload and maintain group files within the sales system for all group bookings at the property level.
  • Maintain inventory and create printed and electronic collateral, including coupons, flyers, and branded sales and marketing pieces.
  • Participate in Sales Department meetings and provide additional administrative assistance as directed.

Requirements:

  • Minimum one (1) year of experience in customer service or clerical experience.
  • Prior hotel sales office experience, particularly working in a fast-paced environment, is preferred.
  • High School diploma or equivalent is required; a Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major is preferred.
  • Proficient in Microsoft Office and experience with Sales System (Delphi.fdc) and the brand's PMS (OnQ, Opera, etc.) are preferred.

What We Offer:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property-specific benefits

About Atrium Hospitality:

Atrium Hospitality is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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