Sales Coordinator
11 hours ago
Job Summary:
We are seeking a highly organized and detail-oriented Sales Coordinator/Administrator to join our team at THE DANISH BREWERY GROUP, INC. This role will be responsible for managing customer shipment orders, coordinating itinerary and scheduling of inbound/outbound shipments, and ensuring accurate delivery schedules and appointments.
Key Responsibilities:
• Manage and process customer shipping orders and returns
• Coordinate replenishment of customers' orders when they receive damaged products
• Arrange carriers for delivery orders and ensure RDD or PD is respected
• Communicate with warehouses to coordinate and schedule shipping of customer orders
• Invoicing customers and vendors in SAP
• Manage product recalls with customers and factories
• Provide administrative support to the Private Labels Sales Manager
• Recommend suitable shipping procedures to the supply chain/office manager
• Alert or recommend inventory transfers to the supply chain/office manager's authorization
• Assist in the planning and execution of marketing and promotional programs
• Manage Amazon and E-commerce inventory and orders from warehouses to Amazon/E-commerce
• Communicate with Amazon regarding account information/issues/inquiries
Requirements and Qualifications:
• 3 years of experience in logistics, supply chain, or sales administration
• Excellent interpersonal skills to interact with customers, coworkers, management, and shipping companies
• Strong communication skills to receive and give clear instructions to warehouse and trucking personnel
• Detail-oriented and strong troubleshooting skills to solve reception or delivery problems
• Ability to plan and execute to ensure smooth process flow and effective damage control
• Proficient in SAP, Microsoft Office, and CRM Systems
• Patience and self-control to deal with difficult people, uncooperative coworkers, and customer complaints
• Bachelor's degree or certification in Logistics, Business Administration, or relevant field
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