Senior Sales Tools Analyst

2 days ago

Charlotte, North Carolina, United States SPECTRUM Full time
Unlock Your Potential as a Senior Sales Tools Analyst at Spectrum

Are you a sales operations expert looking to drive user adoption of tools and enhance sales processes? Do you want to evaluate and recommend tools and technology enhancements that enable seller success? As a Senior Sales Tools Analyst at Spectrum, you can do that.

Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth, and work alongside intelligent, driven professionals, you can do that.

Key Responsibilities:
  • Translate business requirements into technical requirements and work with IT to determine the application configuration and design.
  • Assess current tools and processes, identifying gaps and inefficiencies. Develop strategies for improvement.
  • Act as a primary contact and subject matter expert for designated tools, processes, and policies, including advocating for the team's requirements in enterprise projects.
  • Clearly articulate the business value of specified tools and promote their adoption on a consistent basis.
  • Analyze sales data to measure the effectiveness of tools and applications, providing insights to drive decision-making.
  • Collaborate with stakeholders to select and implement new sales technologies that enhance productivity and streamline processes.
  • Serve as the primary point of contact for sales regarding tools, addressing inquiries, providing technical support, and offering best practices for tool utilization.
  • Act as a liaison between the sales team and external vendors for tool-related issues and support.
What You Bring to Spectrum Enterprise:
  • Three years of experience in a sales operation, revenue operations, or sales enablement role with a focus on tools and technology.
  • Four years of system administrator experience.
  • Five years of business analysis and writing requirements experience.
  • Five years of experience with CRM systems and/or other sales applications.
  • Bachelor's degree in business, Information Technology, Computer Science, or a related field.
  • Proficiency in CRM systems and/or other sales applications.
  • Proficiency with Microsoft Office suite, especially with Excel.
  • Prioritization, organizational, and English communication skills.
  • Able to identify business issues and engineer solutions.
  • Ability to analyze and interpret data into business and functional requirements, test cases, and project plans.
  • Ability to analyze data to make recommendations for business and process improvements.
What You Can Enjoy Every Day:
  • A culture of excellence that celebrates diversity, innovative thinking, and dedication to exceeding client expectations.
  • Company support in obtaining technical certifications.
  • Paid training and clearly defined paths to advance within the company.
  • Comprehensive benefits that encourage a work-life balance.

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