Front Desk Representative
3 weeks ago
At MMI Hospitality Group, we're seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our team, you'll be responsible for ensuring a seamless check-in and check-out experience, while also providing personalized assistance and recommendations to our guests.
Key Responsibilities:
- Manage guest check-in and check-out processes, ensuring accuracy and efficiency
- Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely manner
- Offer personalized recommendations and assistance to guests, enhancing their overall experience
- Collaborate with other departments to ensure seamless guest service
Requirements:
- Previous guest service experience, preferably in a hotel or hospitality setting
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including weekends and holidays
- Strong problem-solving and conflict resolution skills
About MMI Hospitality Group:
MMI Hospitality Group is a company steeped in Southern hospitality, with a rich history of providing exceptional service to our guests. We're committed to fostering a diverse and inclusive work environment, where our team members can thrive and grow.
Equal Opportunity Employer:
MMI Hospitality Group is an Equal Opportunity Employer, committed to recruiting and hiring talented individuals from diverse backgrounds. We're proud to be a member of E-Verify and welcome applications from qualified candidates who share our values.
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