Front Desk Representative

3 weeks ago


Madison, Georgia, United States MMI Hospitality Group Full time
Front Desk Agent Job Description

At MMI Hospitality Group, we're seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our team, you'll be responsible for ensuring a seamless check-in and check-out experience, while also providing personalized assistance and recommendations to our guests.

Key Responsibilities:

  • Manage guest check-in and check-out processes, ensuring accuracy and efficiency
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely manner
  • Offer personalized recommendations and assistance to guests, enhancing their overall experience
  • Collaborate with other departments to ensure seamless guest service

Requirements:

  • Previous guest service experience, preferably in a hotel or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including weekends and holidays
  • Strong problem-solving and conflict resolution skills

About MMI Hospitality Group:

MMI Hospitality Group is a company steeped in Southern hospitality, with a rich history of providing exceptional service to our guests. We're committed to fostering a diverse and inclusive work environment, where our team members can thrive and grow.

Equal Opportunity Employer:

MMI Hospitality Group is an Equal Opportunity Employer, committed to recruiting and hiring talented individuals from diverse backgrounds. We're proud to be a member of E-Verify and welcome applications from qualified candidates who share our values.



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