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Customer Service Representative

2 months ago

Carmel, Indiana, United States Joshua Lane - State Farm Agent Full time
Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet those needs.

Responsibilities:
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Develop and implement strategies to identify customer needs and market appropriate products and services.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with colleagues and customers.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new technologies and systems.
What We Offer:
  • A competitive salary and commission/bonus structure.
  • Paid time off and flexible hours.
  • Opportunities for growth and advancement within our agency.
  • License reimbursement and ongoing training and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you.