Soccer Retail Specialist

2 weeks ago


Humble, Texas, United States DICK'S SPORTING GOODS INC Full time
Join Our Team at DICK'S Sporting Goods

At DICK'S Sporting Goods, we recognize the transformative power of sports in people's lives.

Every member of our team plays a vital role in fostering confidence and enthusiasm by personally equipping athletes to reach their aspirations.

We are dedicated to building an inclusive and diverse workforce that mirrors the communities we serve.

POSITION SUMMARY:

KEY RESPONSIBILITIES:


Engage with customers at various stages of their soccer journey, delivering a customized and exceptional customer service experience while adapting sales techniques as needed.

Utilize your on-field knowledge to offer tailored recommendations that align with the customer's objectives and preferences.


Effectively communicate and relate product technology to the customer's needs, enhancing their overall experience on game day.


Provide customers with the necessary cleats, apparel, and accessories to prepare them for any event, whether it be practice, training, or game day.


Occasionally participate in Soccer Universities nationwide to explore and learn about new products and technologies, sharing insights and knowledge with both colleagues and customers.

Collaborate with store teammates by regularly utilizing training resources to educate others on the latest cleats and soccer-related merchandise.

Maintain the presentation standards and signage of the Soccer Department in accordance with company guidelines.

Adhere to established policies and procedures concerning safety, loss prevention, and operational protocols. Ensure confidentiality of all company information.

Adopt a collaborative approach to support the team throughout the store.

Perform additional tasks as assigned by management.

TEAMMATE CHARACTERISTICS:
Our characteristics set the standard for what exceptional teammates embody. They define the behaviors that can drive our business while ensuring a positive experience for both teammates and athletes.

Here are the characteristics we seek in our store teammates:

• Accountability
• Customer Orientation
• Team Collaboration
• Trustworthiness
• Quality Decision-Making
• Proactive Approach

REQUIREMENTS:
1-3 years of experience in Retail or Team Sports is preferred, but not mandatory.

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