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Customer Support Specialist
2 months ago
Position Overview
The role of a Customer Service Associate is crucial in maintaining a positive experience for our guests. This position entails:
- Delivering Outstanding Service: Ensure that every guest receives top-notch assistance and that cleanliness standards are consistently met.
- Following Management Guidelines: Adhere to the policies and expectations established by the management team to ensure smooth operations.
- Collaborative Efforts: Work closely with the on-duty manager to handle special assignments and tasks as needed.
- Customer Assistance: Provide support to customers regarding the scoring system, addressing their service inquiries, and fulfilling retail requirements.
