Current jobs related to Technical Support Specialist - Philadelphia, Pennsylvania - DRUM Associates

  • Technical Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Synerfac Technical Staffing Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Synerfac Technical Staffing. The ideal candidate will have a strong background in supporting Apple/Mac personal computers, mobile/tablet devices, and mobile applications in a professional work environment.Key ResponsibilitiesGather and analyze information regarding...

  • Technical Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Synerfac Technical Staffing Full time

    Job Title: IT Support TechJob SummaryWe are seeking a highly skilled IT Support Tech to join our team at Synerfac Technical Staffing. The successful candidate will provide technical support and assistance to our clients, ensuring timely and effective resolution of technical issues.Key ResponsibilitiesGather and analyze information regarding technical issues...

  • Technical Support Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and technical support? Do you have a knack for troubleshooting and resolving complex technical issues? We're seeking a highly skilled Technical Support Specialist to join our team at the City of Philadelphia.Job SummaryThe Technical Support Specialist will...

  • Technical Support Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job DescriptionThe City of Philadelphia is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our employees and ensuring that our computer systems are running smoothly.Key Responsibilities:Provide technical support to employees via phone, email,...

  • Technical Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and resolving technical issues? Do you have a strong understanding of IT systems and a knack for problem-solving? We're seeking a highly skilled Technical Support Specialist to join our team at the City of Philadelphia.Job Summary:The Technical Support...

  • Technical Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job Title: Technical Support SpecialistAre you passionate about providing exceptional customer service and resolving technical issues? Do you have a strong understanding of IT systems and a knack for problem-solving? We're seeking a Technical Support Specialist to join our team at the City of Philadelphia!About the Role:The Technical Support Specialist will...

  • Technical Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Tri-Force Consulting Services, Inc. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Tri-Force Consulting Services, Inc. in Philadelphia, PA.Job Summary:The Technical Support Specialist will provide 24x7 technical support for the BCCS application, including configuration and environment management. This role requires a...

  • Technical Support Specialist

    4 days ago

    Philadelphia, Pennsylvania, United States Zephyrus Engineering Limited Full time

    Job Title: Technical Support SpecialistJob Summary:Zephyrus Engineering Limited is seeking a skilled Technical Support Specialist to provide top-tier technical support and maintenance for our critical systems and technologies. As a key member of our Customer Service & Support (CSS) department, you will own, troubleshoot, and solve customer technical issues,...

  • Technical Support Specialist

    4 days ago

    Philadelphia, Pennsylvania, United States cyberThink Full time

    Job Title: Technical Support SpecialistJob Summary:cyberThink is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical advice, guidance, and informal training to customers using hardware and software programs. You will troubleshoot and restore routine...

  • Technical Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Chubb Full time

    Technical Support SpecialistChubb Global Legal Operations is seeking a skilled Technical Support Specialist to provide high-quality user support for in-house built Onit applications. The ideal candidate will have a passion for technology, collaboration, and problem-solving, and combine technical acumen and analysis skills to proficiently manage all...

  • Technical Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Della Infotech Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Identity & Access Management team at Della Infotech. As a key member of our team, you will be responsible for facilitating the automation and timely completion of user provisioning processes and procedures, both from a technical and non-technical...

  • Technical Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States Della Infotech Full time

    Job Title: Technical Support SpecialistDepartment: Identity & Access ManagementJob Category: NonClinical - Information ServicesJob Description:As a Technical Support Specialist at Della Infotech, you will play a crucial role in facilitating the automation and timely completion of user provisioning processes and procedures. This involves working from a...

  • Technical Support Specialist

    4 days ago

    Philadelphia, Pennsylvania, United States Software Guidance and Assistance, Inc. Full time

    Job Title: Technical Support SpecialistJob Summary:Software Guidance and Assistance, Inc. is seeking a Technical Support Specialist to provide technical advice, guidance, and informal training to customers using hardware and software programs. The ideal candidate will have strong problem-solving skills, excellent communication skills, and experience with...

  • Technical Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States Saxon Global Full time

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Saxon Global. The successful candidate will have a strong background in configuration management, change management, and development experience.**Key Responsibilities:*** Five years of experience in configuration, change management, or development* Intermediate...

  • Technical Support Specialist

    4 days ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our IPfolio Premium Service team. As a Technical Support Specialist, you will work closely with our clients to review and analyze client issues and requests to understand their needs and configure appropriate solutions.Key ResponsibilitiesWork closely with IPfolio's clients to review...

  • Technical Support Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    Job DescriptionAt Gold Standard Diagnostics Horsham, a Eurofins Technologies company, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers, both internal and external, regarding all Eurofins Abraxis products.Key...

  • Technical Support Specialist

    4 days ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a highly skilled Technical Support Analyst to join our Support Team at Clarivate Analytics. As a Technical Support Analyst, you will be responsible for providing world-class technical support for Innovative hosted and remote, customer-based systems.Key ResponsibilitiesServe as a first line of support for Sierra ILS...

  • Technical Support Specialist

    4 days ago

    Philadelphia, Pennsylvania, United States Aleron Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Aleron. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT infrastructure is running smoothly and efficiently.Key ResponsibilitiesWork with clients' information technology...

  • Technical Support Specialist

    4 days ago

    Philadelphia, Pennsylvania, United States Cozen O'Connor P.C. Full time

    Job Summary:Cozen O'Connor P.C. is seeking a skilled Technical Support Specialist to provide top-notch technical assistance to our team members. This is a hybrid position based in our Philadelphia office.Key Responsibilities:Provide 1st and 2nd level technical support via telephone and desk-side assistance to resolve computer and telephone-related...

  • Technical Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Loxone Full time

    Technical Support RoleAt Loxone, we're passionate about making smart homes and building automation accessible to everyone. As a Technical Support Specialist, you'll play a crucial role in helping our partners succeed in project design and execution.Key ResponsibilitiesProvide expert phone, video, and email support to partnersOnboard new partners to ensure a...

Technical Support Specialist

2 months ago

Philadelphia, Pennsylvania, United States DRUM Associates Full time

We are excited to present an opportunity for a Help Desk Technician at DRUM Associates. This position is integral to ensuring that our corporate personnel and clients receive prompt and effective solutions to their technical challenges. Our team is dedicated to providing comprehensive support for a variety of end-user devices, thereby facilitating a smooth technological environment.

Position Overview:

As a Help Desk Technician, you will be responsible for:

  • Engaging with staff to accurately diagnose and resolve technical problems
  • Setting up, configuring, and maintaining both hardware and software systems
  • Providing training and support on various technical products and software tools
  • Documenting all technical support requests and their resolutions in detail
  • Keeping abreast of new technologies to enhance our support capabilities
  • Overseeing daily support operations alongside strategic initiatives

Qualifications:

  • A minimum of 2 years of experience in IT Help Desk and Customer Service
  • Familiarity with ServiceNow, Microsoft Suite, and other pertinent software
  • Experience in supporting both internal and external users, including remote assistance
  • Ability to manage high volumes of support requests while communicating effectively
  • Excellent interpersonal and communication skills
  • A collaborative spirit and a positive outlook

If you have a passion for technology and thrive in a dynamic environment, we encourage you to consider this role where you can contribute to exceptional technical support and innovation.