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Reception Coordinator

2 months ago

Los Angeles, California, United States The Joint Chiropractic Full time
Position Overview

Are you seeking a professional environment where you can develop your career and achieve personal growth?

Do you possess a proactive, self-driven attitude and a focus on achieving goals?

Is your passion rooted in health and wellness, complemented by a knack for sales?

If you are motivated and eager to contribute to a leading organization, we invite you to explore this opportunity. At The Joint Chiropractic, we are committed to delivering exceptional service to our patients, and we would love for you to be part of our dedicated team. Let’s transform your enthusiasm for health and wellness into a fulfilling career. We are continuously enhancing the quality and accessibility of Chiropractic care within the wellness sector.

What We Seek in Your Skillset

  • Compensation range starting at $18.50, based on experience
  • Aspirations to advance within the organization
  • A positive and winning mindset
  • High school diploma or equivalent (GED) required
  • Proficient in point of sale systems, ensuring accurate patient account management
  • Strong communication skills, both verbal and written
  • A minimum of one year of sales experience is preferred
  • Engagement in marketing initiatives to attract new patients
  • Ability to manage multiple tasks effectively
  • Educate patients on wellness services and offerings
  • Share personal experiences related to Chiropractic care
  • Collaborate effectively in a dynamic and enjoyable work environment
  • Strong customer service orientation with effective communication skills
  • Organize patient flow within the clinic efficiently

Key Responsibilities

  • Deliver outstanding service to both members and patients.
  • The primary focus of the Wellness Coordinator is to drive membership growth and achieve sales targets.
  • Welcome members and patients upon arrival and facilitate their check-in process.
  • Handle incoming phone inquiries.
  • Reconnect with inactive members.
  • Stay informed about membership options, packages, and promotional offers.
  • Support team objectives and foster positive relationships with colleagues.
  • Maintain a clean and organized clinic environment.
  • Confidently present and sell membership options and visit packages.
  • Keep management informed of member feedback and adhere to company policies and procedures.
  • Demonstrate a willingness to learn and develop professionally.
  • Accept constructive feedback positively and utilize it for growth.
  • Previous office management or marketing experience is advantageous (this role does not involve supervising other staff).
  • Ability to stand or sit for extended periods.
  • Capable of lifting up to 50 pounds.
  • Embody The Joint Chiropractic's core values: TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

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