Patient Access Representative

16 hours ago


United PA USA, United States UC Davis Health System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at UC Davis Health System. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and financial clearance process for our patients.

Key Responsibilities
  • Registration: Accurately and efficiently register patients for services, ensuring all necessary information is collected and documented.
  • Financial Counseling: Provide financial counseling to patients, explaining their financial responsibilities and options for payment.
  • Education and Professional Development: Stay up-to-date with changing regulations and policies, attending training sessions and workshops to enhance your skills and knowledge.
  • Communication and Networking: Collaborate with healthcare teams, patients, and families to ensure seamless communication and coordination of care.
  • Accountability: Maintain accurate and detailed records, ensuring compliance with regulatory requirements and hospital policies.
  • Reception: Provide exceptional customer service, responding to patient inquiries and resolving any issues in a timely and professional manner.
Requirements
  • High School Diploma or equivalent required.
  • 5 years of experience in a healthcare setting, preferably in patient access or financial counseling.
  • Working knowledge of eligibility, authorization, and utilization review requirements for Federal, State, and County sponsored programs.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Proficiency in computer applications, including EMR, MS Office, and Citrix.
Preferred Qualifications
  • Medical Terminology Certification or equivalent work experience.
  • Prior patient access experience in a hospital setting.
  • Prior financial counseling experience.
Working Conditions

This position requires prolonged sitting, standing, and walking, with occasional lifting and bending. The work environment is fast-paced and dynamic, with frequent interruptions and deadlines.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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