Patient Access Representative
8 hours ago
Work Schedule: This is a part-time position with a 0.6 FTE schedule. Shifts will be scheduled Monday, Wednesday, and Friday from 7:45 AM to 4:45 PM, week 1. Week 2, you will be scheduled Tuesday, Thursday from 7:45 AM to 4:45 PM and Saturday from 7:30 AM to 2:30 PM. Hours may vary based on the operational needs of the department.
Be Part of Something Remarkable
Bring your excellent customer service skills to the #1 hospital in Wisconsin. We are seeking a Patient Access Representative to:
- Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
- Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
- Cover a variety of clinic locations and hours as needed.
Qualifications:
- High School Diploma or equivalent required.
- Associate's Degree in Business, Finance, Health Information Management, or a related field preferred.
Work Experience:
- 1 year of experience in a customer service-related field required.
- 1 year of experience in a healthcare, call center, business, financial, or insurance-related field preferred.
Our Commitment to Diversity and Inclusion
UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives, and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous, and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members, and veterans are strongly encouraged. EOE, including disability/veterans.
Benefits
UW Hospital and Clinics benefits
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