Patient Access Representative
4 weeks ago
We are seeking a highly skilled and detail-oriented Patient Representative to join our team at Bronson Healthcare. As a Patient Representative, you will play a critical role in ensuring the efficient and effective flow of patient access needs throughout the organization.
Key Responsibilities- Greet and register patients accurately and efficiently.
- Verify insurance eligibility using online systems.
- Provide and/or complete required patient forms.
- Collect and enter payments, following required balancing procedures.
- Analyze, interpret, and enter physician orders.
- Scan and index forms.
- Schedule and communicate appointment information accurately and efficiently for multiple facilities and ancillary departments.
- Verify insurance for scheduled and urgent emergent patients following guidelines established per payer and obtain authorization based on payer-specific criteria.
- Accurately complete assigned work queues.
- Identify financial counseling needs.
- Maintain confidentiality in verbal, written, and electronic communication.
- Follow established processes, protocols, and workflows.
- Take initiative to resolve problems and meet patient needs.
- High school diploma or general education degree (GED) required.
- Previous customer service experience required.
- Medical Terminology, CPT, and ICD-10 coding strongly preferred.
- Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.
- Experience with multiple computer applications/operating systems, and office machines.
- Knowledge of HIPAA and confidentiality requirements, insurance payer regulations, and requirements, and patient rights.
- Knowledge of revenue cycle components and his/her role in the ability to impact the overall process.
- Knowledge of the impact of accurate registration has on patient satisfaction.
- Analytical skills to solve simple to semi-complex problems.
- Organization, prioritization, and time management skills.
- Concentrate and pay close attention to detail.
- Ability to multi-task.
- Be flexible to facilitate change.
- Associate's degree in a related field, or 2 years of related experience and/or training in a healthcare environment preferred.
- Certified Healthcare Access Associate (CHAA) preferred.
This is a part-time position with a variable schedule. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer service and attention to detail.
Bronson Healthcare is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Patient Access Representative
2 weeks ago
Michigan, United States Bronson Healthcare Full timeAt Bronson Healthcare, we're seeking a skilled Patient Access Representative to join our team. As a key member of our patient access team, you'll play a vital role in ensuring the efficient and effective flow of patient access needs throughout our organization.Responsibilities may include greeting and registering patients, gathering and entering demographic...
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Patient Access Representative
2 months ago
Michigan, United States Bronson Healthcare Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Representative to join our team at Bronson Healthcare. As a Patient Representative, you will play a critical role in ensuring the efficient and effective flow of patient access needs throughout the organization.Key ResponsibilitiesGreet and register patients accurately and...
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Patient Access Representative
2 months ago
Michigan, United States Bronson Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Representative to join our team at Bronson Healthcare. As a Patient Representative, you will play a critical role in ensuring the efficient and effective flow of patient access needs throughout the organization.Key ResponsibilitiesGreet and register patients accurately and efficiently.Verify insurance...
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Patient Access Representative
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Michigan, United States Bronson Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Representative to join our team at Bronson Healthcare. As a Patient Representative, you will play a critical role in ensuring the efficient and effective flow of patient access needs throughout the organization.Key ResponsibilitiesGreet and register patients accurately and efficiently.Verify insurance...
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