Customer Service Administrator

1 week ago

Lincoln, Nebraska, United States Speedway Motors Inc. Full time
Position Overview

Salary: Competitive

About the Role: Are you enthusiastic about automotive heritage? Do you have outstanding communication, customer service, and organizational abilities? We are seeking a friendly and approachable Front Desk Receptionist to enhance our team. In this position, you will handle various administrative support tasks while warmly welcoming our guests and vendors. If you thrive in a collaborative and enjoyable environment, this role may be the perfect fit for you.

Our Core Values: We are committed to our company principles and embody them daily. We collaborate as One Team across all divisions, Choose Positivity in our actions, prioritize People First, encourage open communication because You Have a Voice, and above all, we are Driven to Succeed. If these values resonate with you, we would be excited to connect.

Key Responsibilities:

  • Professionally greet all visitors and ensure they are directed to the appropriate personnel.
  • Collect entrance fees from all museum guests.
  • Assist with various museum events as required.
  • Monitor inventory, restock, organize, and maintain gift shop displays.
  • Draft memos, correspondence, reports, and other necessary documents.
  • Continuously seek to enhance processes; provide suggestions for productivity improvements and optimize team workflows while meeting customer needs.
  • Maintain consistent and reliable attendance.
  • Perform additional duties as assigned.

Employee Benefits:

  • Discounts on Speedway Motors products, rental discounts for all Speedway properties, and referral bonuses.
  • Opportunities for professional growth and advancement.
  • A fun, team-oriented atmosphere.
  • Learning opportunities related to automotive history.
  • Retirement plan with company matching.

Work Environment:

  • Ability to occasionally lift or move items weighing up to 25 lbs.
  • Frequent sitting, with occasional standing and walking.
  • Occasional bending, reaching, twisting, kneeling, and squatting.
  • Rarely required to work above shoulder level.
  • Frequent pinching, grasping, and fine manipulation with fingers to operate equipment and computers.
  • Must be able to see, hear, and communicate effectively.
  • Indoor work environment with heating and air conditioning.

Qualifications:

  • Availability to work Monday-Friday from 11:30 a.m. to 5:00 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m., with additional hours as needed.
  • High School Diploma or GED required; must be at least 18 years old.
  • Excellent verbal and written communication skills are essential.
  • Ability to work independently and manage multiple tasks.
  • Proficiency in computer usage and MS Office (Word, Excel, Outlook).
  • An interest in history, particularly automotive history, is advantageous.

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