Customer Service Coordinator
1 week ago
Salary: Competitive
Are you enthusiastic about automotive heritage? Do you have outstanding communication, customer service, and organizational abilities? We are seeking a friendly and approachable Front Desk Receptionist to be the face of our organization.
In this role, you will handle a variety of administrative support tasks while warmly welcoming our guests and vendors. If you thrive in a collaborative and enjoyable workplace, this position may be the perfect fit for you.
Our Core Values: We are committed to our core principles and embody them daily. We operate as One Team across all divisions, Choose Positivity in our actions, prioritize People First, encourage open communication because You Have a Voice, and above all, we are Driven to Succeed. If these values resonate with you, we would love to discuss this opportunity further.
Key Responsibilities:
- Professionally greet all visitors and ensure they are directed to the appropriate personnel.
- Collect admission fees from all guests.
- Assist with various museum events as required.
- Monitor inventory, restock, organize, and maintain gift shop displays.
- Draft memos, correspondence, reports, and other necessary documents.
- Continuously seek to enhance processes; propose suggestions for productivity improvements, and streamline team member workflows while fulfilling customer needs.
- Maintain consistent and reliable attendance.
- Perform additional duties as assigned.
Employee Benefits:
- Discounts on Speedway Motors products, rental discounts for all Speedway properties, and referral bonuses.
- Opportunities for professional growth and advancement.
- A fun, team-oriented environment.
- Learning opportunities related to automotive history.
- Retirement plan with company matching.
Work Environment:
- Ability to occasionally lift or move items weighing up to 25 lbs.
- Frequent sitting, with occasional standing and walking.
- Occasional bending, reaching, twisting, kneeling, and squatting.
- Rarely required to work above shoulder level.
- Frequent use of hands for pinching, grasping, and fine manipulation to operate equipment and computers.
- Must be able to see, hear, and communicate professionally.
- Work is conducted in a heated and air-conditioned indoor environment.
Qualifications:
- Availability to work Monday through Friday from 11:30 a.m. to 5:00 p.m., and Saturdays from 8:30 a.m. to 1:30 p.m., with additional hours as necessary.
- High School Diploma or GED required; candidates must be at least 18 years old.
- Excellent verbal and written communication skills are essential.
- Ability to work independently and manage multiple tasks effectively.
- Proficiency in using a computer and familiarity with MS Office (Word, Excel, Outlook).
- A passion for history, particularly automotive history, is advantageous.
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