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Customer Service Coordinator

2 months ago


Lincoln, Nebraska, United States Speedway Motors Inc. Full time
Position Overview

Salary: Competitive

Are you enthusiastic about automotive heritage? Do you have outstanding communication, customer service, and organizational abilities? We are seeking a friendly and approachable Front Desk Receptionist to enhance our operations.

In this pivotal role, you will undertake a variety of administrative support tasks while warmly welcoming our guests and vendors. If you thrive in a collaborative and enjoyable work environment, this opportunity is for you.

Our Core Values:

We uphold our company values daily, working together as One Team across all divisions, Choosing Positivity in our actions, prioritizing People First, encouraging open communication because You Have a Voice, and being Driven to Succeed. If these values resonate with you, we would be delighted to discuss this opportunity further.

Key Responsibilities:

  • Professionally greet all visitors and ensure they are directed to the appropriate personnel.
  • Collect entrance fees from museum attendees.
  • Assist with various museum events as required.
  • Monitor inventory, restock, organize, and maintain gift shop displays.
  • Draft memos, correspondence, reports, and other necessary documents.
  • Continuously seek ways to enhance processes; propose productivity improvements and optimize workflow while meeting customer needs.
  • Maintain consistent and reliable attendance.
  • Perform additional duties as assigned.

Employee Benefits:

  • Discounts on Speedway Motors products, rental discounts for Speedway properties, and referral bonuses.
  • Opportunities for professional growth and advancement.
  • A fun, team-oriented atmosphere.
  • Learning opportunities related to automotive history.
  • Retirement plan with company matching.

Work Environment:

  • Ability to occasionally lift or move items weighing up to 25 lbs.
  • Frequent sitting, with occasional standing and walking.
  • Occasional bending, reaching, twisting, kneeling, and squatting.
  • Rarely working above shoulder level.
  • Frequent pinching, grasping, and fine manipulation with fingers to operate equipment and computers.
  • Must be able to see, hear, and communicate effectively.
  • Indoor work environment with heating and air conditioning.

Qualifications:

  • Availability to work Monday-Friday from 11:30 a.m. to 5:00 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m., with additional hours as necessary.
  • High School Diploma or GED required; must be at least 18 years old.
  • Excellent verbal and written communication skills are essential.
  • Ability to work independently and manage multiple tasks.
  • Proficiency in computer use and MS Office (Word, Excel, Outlook).
  • An interest in history, particularly automotive history, is advantageous.