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Patient Care Coordinator
2 months ago
At Optum, we're dedicated to delivering care and improving health outcomes for millions of people around the world. As a Patient Service Specialist, you'll play a critical role in supporting our care teams and delivering exceptional customer service to our patients.
Key Responsibilities:- Obtain and verify patient information, including insurance details and medical history
- Perform insurance verification and obtain patient signatures for required documents
- File and maintain accurate medical records
- Confirm and schedule appointments, and answer incoming and outgoing calls
- Perform referral documentation and follow-up services for patients
- Work collaboratively with healthcare providers and other team members to achieve shared goals
- High school diploma or equivalent required; 1+ year of customer service or healthcare experience preferred
- Access to reliable transportation and ability to travel 10% of the time
- Ability to learn new software and adapt to changing priorities
- Competitive base pay and comprehensive benefits package
- Opportunities for professional growth and development
- A supportive and inclusive work environment
At Optum, we're committed to creating a workplace that's inclusive, diverse, and equitable. We believe that everyone deserves the opportunity to live their healthiest life, and we're dedicated to making a positive impact on the communities we serve.
