Service Desk Representative

5 days ago


Manchester, Connecticut, United States Pep Boys Full time
Responsibilities
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain accurate records of customer interactions and transactions.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
Benefits
  • Competitive salary range: $15.69 - $17.05 per hour based on experience + commission.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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