Customer Service Representative

5 days ago


Manchester, Connecticut, United States Tailored Brands Inc Full time

**Job Title:** Retail Sales Consultant

**Estimated Salary:** $45,000 - $65,000 per year, depending on experience.

About Us:

K&G Fashion Superstore has been a leader in the fashion retail industry for over 25 years. We pride ourselves on providing our customers with an exceptional shopping experience and offering them a wide range of high-quality products at discounted prices.

We are committed to creating a positive and supportive work environment where our employees can grow and develop their skills. If you're passionate about fashion and customer service, we'd love to hear from you

Job Responsibilities:

In this role, you will be responsible for:

  • Delivering excellent customer service by expediting customer transactions efficiently and addressing customer needs promptly.
  • Ensuring the sales floor is well-stocked and maintaining merchandising guidelines in your assigned area.
  • Following standard operating procedures for all customer interactions, including purchases, exchanges, store credits, and returns.
  • Building strong relationships with customers by engaging with them and making product recommendations.
  • Staying up-to-date with product knowledge, promotions, and advertisements to provide accurate information to customers.
What You Need:

To succeed in this role, you will need:

  • Strong communication, customer service, and organizational skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Physical stamina to handle merchandise and perform tasks such as climbing ladders and lifting.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.
  • Accuracy and attention to detail when completing written documentation.


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