Customer Service Representative

3 weeks ago


Manchester, Connecticut, United States Hobby Lobby Full time

Sales Floor Team Member Job Summary
We are seeking a sales floor team member to join our retail team at Hobby Lobby. The successful candidate will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with other team members to achieve sales goals.

Key Responsibilities
* Provide outstanding customer service by responding to customer inquiries, making product recommendations, and resolving issues in a professional and courteous manner;
* Maintain a clean and organized store environment, including merchandise displays, floors, and restrooms;
* Collaborate with other team members to achieve sales goals, including setting up and maintaining visually appealing merchandise displays;
* Participate in inventory management, including receiving, stocking, and facing merchandise;
* Operate a cash register accurately and efficiently, handling customer transactions and returns;
* Maintain knowledge of products and services offered by Hobby Lobby, including features, benefits, and pricing.

Requirements and Qualifications
* High school diploma or equivalent required;
* Previous retail experience preferred but not necessary;
* Must be available to work a variety of shifts, including evenings and weekends;
* Strong communication and interpersonal skills;
* Ability to lift up to 25 pounds and stand for long periods of time;
* Basic math skills and accuracy with handling cash and operating a cash register.

Compensation and Benefits
* Competitive hourly wage ranging from $15.70 to $16.70;
* Medical, dental, and prescription benefits;
* 401(k) program with company match;
* Paid vacation and sick/personal pay;
* Employee discount;
* Life insurance and long-term disability insurance;
* Flexible spending plan;
* Holiday pay.



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