Front Desk Associate

5 days ago


Manchester, Connecticut, United States Residence Inn HartfordManches Full time

**Job Summary:**

We are seeking a detail-oriented and organized Front Desk Agent to join our team at Residence Inn Hartford Manchester. As a key member of our front office staff, you will be responsible for ensuring a seamless stay experience for our guests.

About the Job:

The ideal candidate will possess excellent problem-solving skills, with the ability to multitask and prioritize tasks effectively. You will be responsible for processing room reservations, handling guest inquiries, and resolving any issues that may arise during their stay.

Key Responsibilities:

  • Process room reservations, including checking availability and assigning rooms
  • Handle guest inquiries and resolve any issues or concerns promptly and professionally
  • Work effectively as part of a team to provide exceptional guest service and maintain a positive and respectful work environment

What We Offer:

  • A competitive hourly rate of $14.67 per hour, based on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan
  • Daily pay option available

Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or a related field is helpful
  • Previous experience in a hotel or related industry is preferred
  • Excellent problem-solving skills, with the ability to multitask and prioritize tasks effectively
  • Possess a positive and upbeat personality, with a desire to deliver outstanding customer service


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