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Innkeeper - Southernmost Beach Resort
2 months ago
We are seeking a highly skilled and experienced Innkeeper to join our team at Southernmost Beach Resort. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room inventory, and ensuring seamless check-in and check-out processes.
Key Responsibilities- Manage room reservations, including VIP and special guest requests
- Review front office logs and trace files daily
- Operate the front desk computer system with ease
- Deliver messages, packages, and mail in a timely and professional manner
- Stay up-to-date on all rates, packages, and promotions
- Be familiar with in-house groups and closed-out dates
- Enforce hotel credit policies and maintain accurate records
- Assist with emergency procedures and maintain hotel security
- Maximize room revenue through Rooms Merchandising
- Provide exceptional guest service and respond to inquiries in a timely manner
- High school diploma or equivalent required
- At least 2-3 years of progressive experience in a hotel or related field
- College coursework in a related field helpful
- Previous supervisory responsibility preferred
- Valid driver's license for the applicable state
- Flexible and long hours sometimes required
- Light work - exerting up to 20 pounds of force occasionally
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.