Host/Hostess - Playa Largo Resort & Spa

4 weeks ago

Key Largo, Florida, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly skilled and experienced Host/Hostess to join our team at Playa Largo Resort & Spa. As a Host/Hostess, you will be responsible for ensuring a seamless and exceptional dining experience for our guests.

Key Responsibilities
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Ensure compliance with and completion of all daily operational procedures by the Food and Beverage Department.
  • Maintain food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
  • Ensure communication with General Manager, all other Department Managers, Supervisors, and Staff.
  • Other duties as assigned.
Responsibilities
  • Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service.
  • Assist in preparing the restaurant for service and always maintaining the cleanliness of the room.
  • Take, record, and confirm reservations as specified in the department's standards.
  • Assist in monitoring the guests' needs and all phases of the operation.
Qualifications
  • Minimum one year of experience in the Restaurant / Food and Beverage field.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • ServSafe and/or food safety training.
  • Alcohol awareness training (such as TIPS).
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay, and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands, including independent locations.

About the Team

Shaner Hotels has an amazing opportunity at our award-winning Playa Largo Resort & Spa, located in the beautiful Florida Keys. Playa Largo features 175 luxury rooms and suites, including 10 private bungalows, a 3-bedroom beach house, ballroom with private courtyard, private marina with boat ramp, a full-service spa, salon, wedding lawn, sports courts, and fitness facilities. Playa Largo offers plenty of waterfront and indoor space for events ranging from weddings to private and corporate events. This property also features four restaurants and bars, including an upscale steak house, fresh seafood restaurant, ceviche & sushi bar, in-room dining, full banquet and catering department, pool & beach bar, and a sunset terrace.

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