Guest Service Supervisor

4 weeks ago


Red Hook, New York, United States Global Partners Full time
Job Title: Guest Service Supervisor

We are seeking a highly motivated and experienced Guest Service Supervisor to join our team at Global Partners LP. As a Guest Service Supervisor, you will be responsible for driving exceptional guest experiences while ensuring the seamless execution of all store-level tasks.

Key Responsibilities:
  • Supervise employees to ensure they are performing all job duties as implemented by management.
  • Coach employees by providing constructive feedback to help them perform certain tasks.
  • Provide an enjoyable shopping experience for guests by greeting them and addressing their inquiries and complaints.
  • Adhere to the execution of established safety, security, quality, and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards and maintain proper cash levels.
  • Ensure all store housekeeping functions are completed, including cleaning, dusting, sweeping, mopping, and emptying trash.
  • Ensure the 24/7 execution of all guest service programs and processes.
  • Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenish products to ensure in-stock conditions.
Requirements:
  • Must be available to work flexible hours, including days, nights, weekends, and holidays.
  • Must be efficient and organized.
  • Must be at least 18 years of age to be considered for the position.
  • Must have reliable transportation and a valid driver's license.
  • Ability to freely access all areas of the store, including the selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb, and lift up to 25 pounds during a shift.
  • Work in intermittent temperatures.
What We Offer:
  • Competitive salaries and opportunities for growth.
  • Health and wellness benefits, including medical, dental, vision, and life insurance.
  • The Road Ahead: 401(k) and a match component.
  • Professional Development: Tuition reimbursement after 6 months of service.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds, and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.



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