Accounts Receivable Specialist

2 days ago


Lancaster, Pennsylvania, United States Robson Forensic Full time
Job Title: Accounts Receivable Specialist

We are seeking an experienced Accounts Receivable Specialist to join our team at Robson Forensic, Inc. This is a full-time, on-site position based at our corporate headquarters in Lancaster, PA.

Job Summary:

The successful candidate will be responsible for the overall maintenance and collection of Client accounts within an assigned portfolio, as well as daily collaborative support for the AR Team. Strong communication and organizational skills are essential to succeed in this position, which involves concerns regarding Client account status in a fast-paced and critically time-sensitive environment.

Key Responsibilities:
  • Maintain compliance with Financial Policies and Procedures.
  • Handle highly confidential information with discretion.
  • Contact customers daily via phone and email to address financial obligations.
  • Identify and timely address overdue accounts.
  • Accurately document activity.
  • Efficiently respond to email queries regarding account status.
  • Respond to customer requests including invoices and statements.
  • Work cross-functionally with various departments to resolve client concerns.
  • Accurately process client payments.
Requirements:
  • Excellent and effective communication skills.
  • Strong critical thinking and problem-solving skills.
  • Pleasant manner and etiquette, in person, on phone, and in email.
  • Ability to self-manage daily tasks, be able to set priorities with little supervision.
  • Highly organized with strong attention to detail.
  • Proficiency with MS Office and Accounting Software.
About Robson Forensic:

With over 35 years of experience, Robson Forensic is a national, multi-disciplinary leader in expert witness consulting and complex forensic investigations within litigation, insurance, and various government sectors. The firm is committed to quality and excellence in everything we do for our employees, clients, and the public.

We are an Equal Opportunity Employer.

If this opportunity meets your expectations for a challenging and rewarding career, and you meet our minimum requirements, please apply and attach your resume and a cover letter outlining your professional background and experience.



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