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Assistant Manager

2 months ago

Fort Lauderdale, Florida, United States Seminole Gaming Full time
Job Summary

We are seeking a highly skilled Public Space Operations Manager to join our team at Seminole Gaming. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our public spaces, providing exceptional guest service, and promoting a positive and productive work environment.

Key Responsibilities
  • Operations Management: Assist in the management of public space operations, including scheduling, employee evaluations, and training programs.
  • Guest Service: Provide exceptional guest service, ensuring that all guests have a positive and memorable experience.
  • Problem-Solving: Identify and resolve problems in a timely and effective manner, ensuring minimal disruption to operations.
  • Communication: Communicate effectively with guests, employees, and management, ensuring that all parties are informed and aligned.
  • Team Leadership: Lead and motivate a team of employees, providing guidance, support, and feedback to ensure success.
Requirements
  • Education: High School Diploma or equivalent required; two-year college degree preferred.
  • Experience: Minimum one year of housekeeping or custodial staff supervision experience or a combination of education and/or experience.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and strong leadership skills.
Work Environment

The Casino environment is hectic, fast-paced, and often crowded and noisy. May be exposed to casino-related environmental factors, including second-hand smoke, excessive noise, and constant exposure to the general public.