Assistant Retail Manager

4 weeks ago

Fort Lauderdale, Florida, United States Express Full time

About the Role

We are seeking a highly skilled Assistant Manager to join our team at Express. As an Assistant Manager, you will play a key role in supervising store operations, recruiting, management, training, and sales functions.

Key Responsibilities

  • Assist in developing, inspiring, and retaining top talent.
  • Maintain a positive work environment, which encourages an exceptionally high level of store morale.
  • Coach, teach, and train sales associates for effective job performance.
  • Partner with the store manager to identify high-performing sales associates to assist in their growth.
  • May assist in the hiring process for sales associates by participating in interviews and providing feedback to the store manager.
  • Support the store manager's analysis of the business and help to execute and communicate clear action plans that optimize results and ensure effective execution of all operational activities.
  • Assist in overseeing all aspects of daily store operations.
  • Execute action plans to optimize results.
  • Ensure sales floor coverage to meet customer expectations.
  • Oversee merchandise flow, including shipment, replenishment, and omnichannel operations, throughout the store.
  • Maintain adherence to company policies and ensure the safety of associates and customers.
  • Manage the execution of the store strategy to achieve performance goals.
  • Optimize sales and operations opportunities by leading associates to consistently execute merchandising strategies, operations, loyalty programs, and other company initiatives.
  • Support a store environment focused on consistently delivering a great in-store experience.
  • Lead by example in creating a culture of proactive customer engagement to exceed customer expectations.
  • Greet and assist all customers in a friendly manner, share information on products, promotions, and loyalty programs.
  • Resolve any customer complaints, determine the source of issues, and take initiative to identify and resolve them.
  • Act as the customer experience leader, accountable for results of the customer experience, and create action plans to improve performance.
  • Create a positive in-store experience through visual standards.

Requirements

  • Education: High school or equivalent.
  • Years of experience: 1-3 years of relevant job experience.
  • Proficient in the use of technology (iPad, registers).
  • Demonstrates strong customer service skills.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.

Critical Skills and Attributes

  • Previous retail experience preferred.
  • Proven ability to drive sales results.
  • Strong communication skills.
  • Minimum of two years of relevant experience.
  • Prior sales management experience.

Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with company match, merchandise discount, paid time off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

  • Wireless Retail Sales Associate

    4 weeks ago

    Fort Lauderdale, Florida, United States OSL Retail Services Full time

    Unlock Your Earning PotentialAs a Mobile Expert at OSL Retail Services, you will have the opportunity to work with cutting-edge mobile technology and deliver personalized wireless solutions to customers. With a competitive salary, monthly bonuses, and comprehensive insurance, you will be rewarded for your hard work and dedication.Key Responsibilities:Process...

  • Retail Operations Manager

    4 weeks ago

    Fort Lauderdale, Florida, United States All Star Elite Full time

    Job OverviewAll Star Elite is seeking a highly organized and efficient Assistant Store Manager to oversee daily operations at our Sawgrass Mills location in Florida.The ideal candidate will have 2 years of consistent retail sales and customer service experience, with a proven track record of driving sales and exceeding targets. They will be responsible for...

  • Office Assistant

    4 weeks ago

    Fort Lauderdale, Florida, United States Our Company Full time

    Our CompanyRetail Office AssistantAs a Retail Office Assistant, you will play a vital role in supporting our sales associates, customers, and store management. Your responsibilities will include processing payments and finance applications, answering delivery questions, and assisting with customer care responsibilities.At Our Company, we value our associates...

  • Retail Experience Manager

    1 month ago

    Fort Lauderdale, Florida, United States Best Buy Full time

    Key Responsibilities:As a Retail Experience Supervisor at Best Buy, you will be responsible for ensuring employees are deployed efficiently and delivering a great customer experience. You will also manage employee experience, development, and performance management, analyzing performance indicators against business strategies and leading the team....

  • Retail Management Leader

    1 month ago

    Fort Lauderdale, Florida, United States Laderach USA Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Management Leader to join our team at Läderach USA. As a Sales and Service Expert, you will be responsible for delivering an exceptional customer experience, leading in-store tasks, and ensuring the highest standards of product merchandising and food safety.Key ResponsibilitiesLead and...

  • Retail Shift Manager

    4 weeks ago

    Fort Lauderdale, Florida, United States EZCORP Full time

    Unlock Your Career Potential as a Retail Shift Manager at EZCORPEZCORP is a leading provider of pawn loans in the United States and Latin America, and we're looking for a talented Retail Shift Manager to join our team. As a Retail Shift Manager, you'll be responsible for providing outstanding customer service, building solid relationships with customers, and...

  • Retail Sales Representative

    3 weeks ago

    Fort Lauderdale, Florida, United States Pet Supermarket Full time

    Company OverviewPet Supermarket is a leading retailer of pet supplies, committed to providing exceptional customer service and a wide range of products to meet the needs of pets and their owners.Estimated Salary$12.00 - $15.00 per hour, depending on experience and qualifications.Job DescriptionWe are seeking a highly motivated and customer-focused Retail...

  • Retail Sales Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States BDS Connected Solutions, LLC. Full time

    Unlock Your Sales PotentialEarn a competitive weekly pay with BDS Connected Solutions as a part-time Wireless Retail Sales Representative. As the face of the brand, you will drive sales of innovative products at big-box retailers.Your Key Responsibilities:Directly engage and sell to retail consumersTrain store associates to be advocates of our client's...

  • Retail Store Supervisor

    4 weeks ago

    Fort Lauderdale, Florida, United States FedEx Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Assistant Manager to join our team at FedEx Office. As a key member of our store leadership team, you will be responsible for creating a positive customer experience, supervising and overseeing all team members, and managing store operations in the absence of the Store Manager.Key...

  • Retail Sales Associate

    1 month ago

    Fort Lauderdale, Florida, United States The Florida Panthers Full time

    Job Title: Retail Sales Associate - Hockey EnthusiastJob Summary: We are seeking a Retail Sales Associate to join our team at the Florida Panthers. As a Retail Sales Associate, you will be responsible for assisting our guests with finding what they need, whether that is officially licensed Panthers merchandise or hockey equipment.Key Responsibilities:Provide...

  • Bakery Team Member

    1 month ago

    Fort Lauderdale, Florida, United States Winn-Dixie Retail Stores Full time

    Job Title: Bakery AssociateJob Summary:We are seeking a highly motivated and customer-focused Bakery Associate to join our team at Winn-Dixie Retail Stores. As a Bakery Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a high level of product quality and...

  • Retail Sales Associate

    1 month ago

    Fort Lauderdale, Florida, United States The Florida Panthers Full time

    Job Title: Retail Sales AssociateThe Florida Panthers are a community-focused organization led by an authentic management team that served our country and now serves the South Florida community. We are on the rise and experiencing success both on and off the ice. Our organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States Winn-Dixie Retail Stores Full time

    Job SummaryWinn-Dixie Retail Stores is seeking a highly skilled Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide continuous attention to customer...

  • Optical Retail Leader

    4 weeks ago

    Fort Lauderdale, Florida, United States EssilorLuxottica Group Full time

    Job Summary:The Assistant Manager acts as a leader in absence of, or in support of the Store Manager, and behaves as a business owner within the marketplace and EssilorLuxottica organization. Represents EssilorLuxottica as the premier destination for all vision needs within the community and delivers key performance metrics.Main Responsibilities:Deliver...

  • Keyholder - Retail Sales Associate

    1 month ago

    Fort Lauderdale, Florida, United States Southern Tide Full time

    Keyholder Job DescriptionSouthern Tide is seeking a highly motivated and customer-focused Keyholder to join our retail team. As a Keyholder, you will play a critical role in assisting with the daily operations of our store, including sales, customer service, and asset protection.Key Responsibilities:Provide exceptional customer service by interacting with...

  • Sales Lead and Assistant Manager

    4 weeks ago

    Fort Lauderdale, Florida, United States Foot Locker Inc. Full time

    Job SummaryAs a Sales Lead and Assistant Manager at Foot Locker Inc., you will be responsible for driving sales and delivering exceptional customer service. You will inspire and motivate your team to achieve sales goals, while ensuring high levels of customer satisfaction through product knowledge and teamwork.Key Responsibilities* Inspire and motivate your...

  • Luxury Retail Sales Associate

    4 weeks ago

    Fort Lauderdale, Florida, United States The Staff Pad Full time

    We are seeking a highly skilled and customer-focused Sales Associate to join The Staff Pad's team at our duty-free store located inside Executive Airport in Fort Lauderdale, FL. The ideal candidate will have experience in retail sales, a passion for providing excellent customer service, and familiarity with retail software such as Excel, iVend, and SAP....

  • Wireless Retail Sales Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States BDS Connected Solutions, LLC. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Wireless Retail Sales Representative to join our team at BDS Connected Solutions, LLC. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales of innovative products, and building strong relationships with retail partners.Key...

  • Retail Sales Associate

    1 month ago

    Fort Lauderdale, Florida, United States AEG Full time

    Job Title: Retail Sales AssociateAt AEG, we are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Florida Panthers Hockey Club. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key...

  • Retail Brand Ambassador

    4 weeks ago

    Fort Lauderdale, Florida, United States FHIA Remodeling Full time

    As a Retail Brand Ambassador, you will be trained in our products and services to effectively communicate and negotiate in interactive marketing presentations.We will provide thorough training to empower you to earn more than your counterparts in entry-level marketing positions.Our brand ambassadors represent FHIA Remodeling at partner wholesale club...