Life Insurance Customer Advocate

2 months ago


Birmingham, Alabama, United States Protective Life Full time
About the Role

We are seeking a highly skilled and dedicated Customer Experience Advocate to join our team at Protective Life. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and concerns via phone and other communication channels.
  • Collaborate with internal stakeholders to resolve complex customer issues and improve overall customer satisfaction.
  • Develop and maintain a deep understanding of our products and services to effectively communicate value and benefits to customers.
  • Stay up-to-date on industry trends and best practices to continuously improve customer experience and service delivery.
What We Offer
  • A dynamic and supportive work environment that fosters growth and development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and advancement.


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