Shelter Operations Director

2 hours ago


Oakland, California, United States EAST BAY SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS Full time
Job Summary

The Shelter Operations Director is a key leadership position responsible for overseeing the effective operations of East Bay SPCA's Animal Sheltering programs. This role will play a critical part in shaping the organization's strategy, improving processes, and driving operational excellence. The successful candidate will have a proven track record in animal welfare, management, and leadership, with a strong ability to motivate and inspire teams to deliver high-quality results.

Key Responsibilities
  • Develop and implement strategies to improve animal care, customer service, and shelter operations
  • Lead and manage a team of shelter operations staff, providing guidance, coaching, and development opportunities
  • Collaborate with cross-functional teams to drive process improvements and enhance operational efficiency
  • Monitor program effectiveness and make data-driven decisions to enhance operations
  • Represent East Bay SPCA in external partnerships and collaborations
Requirements
  • Minimum 5 years of management experience in animal welfare, including budgetary and staff supervision
  • Experience working in an open admission non-profit or municipal animal shelter
  • Proven leadership and management skills, with a strong ability to motivate and inspire teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, volunteers, and external partners
  • Ability to think critically, multi-task, and thrive in a dynamic, fast-paced environment
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to make a meaningful difference in the lives of animals and people


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