Front Desk Professional

3 weeks ago


Huntsville, Alabama, United States Hampton Inn HuntsvilleVillage of Providence, AL Full time

Estimated Salary: $28,000 - $38,000 per year

Job Responsibilities

The primary responsibilities of this role include greeting guests, performing check-in/out procedures, following cash and credit card procedures, and reviewing credit limit exception reports. You will also be responsible for checking house counts, updating room status, balancing departments, and explaining hotel promotions to guests. In addition, you will need to mention hotel amenities during conversations, respond promptly to guest inquiries, and document any accidents that may occur.

Requirements

To be successful in this role, you should have excellent communication skills, a high school diploma or equivalent, and at least one year of hospitality experience. Additionally, you should have experience handling cash and credit card transactions, as well as knowledge of local geography and hotel amenities. You should also be able to work various shifts, including evenings, weekends, and holidays.



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